Anna Songolo
Guest Services Staff
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About
Hospitality and organization skills to attend to VIP guests Assists in game day preparation for popular Rhode Island FC soccer games Shadowing Stadium Operations management
Experience
Guest Services Staff - Centerville Bank Stadium (RIFC) - Pawtucket, Rhode Island
(2026-03)
- Hospitality and organization skills to attend to VIP guests
- Assists in game day preparation for popular Rhode Island FC soccer games
- Shadowing Stadium Operations management
Public Announcer - URI Hockey Team - Kingston, Rhode Island
(2025-10)
- Announces and introduces the team at all games, the members, all goals and penalties, works the scoreboard and multitasks
- Socializes with coaches, student athletes, referees and fans
- Utilizes quick thinking and problem solving skills during unexpected game events
- Plays select music at games to create an invigorating space to get the fans energized for game
- Makes clearly spoken and well-articulated announcements with enthusiasm to evoke emotion and adrenaline from players
Personal Shopper - Stop n Shop - East Providence
(2025-04)
- Prepare groceries with care in a face paced enviroment
- Understanding customer service on a deeper level
Waitress - Swad Indian Restaurant - East Providence
(2024-12 - 2025-04)
- Joined company at grand opening
- Quick to adjust to new changes in developing restaurant
- Learned to communicate with employees who did not speak english
- Developed collaboration skills and the division of labor
- Learned to appreciate and understand foreign culture and ideologies
- Learned the customer is always right and how to meet their needs in the most satisfactory way possible
Swim Coach - Ndola Rapids - Ndola, Copperbelt
(2024-01 - 2024-06)
- Taught Junior and senior swimmers alike
- Communicated with parents on how to help their child become a stronger swimmer
- Assumed lifeguard position in addition, monitored up to 60 swimmers at a time
- Understood the science behind conveying information and seeing the results
Education
Undergraduate - Marketing Major with Minor in Public Relations - University of Rhode Island (2025-08)
East Providence High School (2024-08 - 2025-06)
Simba International School (2021-09 - 2024-07)
