Annerys Torres
Certified Clinical Medical Assistant with 3+ years of clinical and telehealth experience
Talent
BayonneMember since August 31, 2026
Epic Systems (EHR) DocumentationElectronic Medical Records (EMR) ManagementTelehealth & Virtual Patient SupportInsurance Verification & Prior AuthorizationsAppointment Scheduling & Calendar ManagementPrescription Refill CoordinationInbound & Outbound Medical CallsMedical Terminology & Clinical Procedures
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Epic Systems (EHR) DocumentationElectronic Medical Records (EMR) ManagementTelehealth & Virtual Patient SupportInsurance Verification & Prior AuthorizationsAppointment Scheduling & Calendar Management
About
Certified Clinical Medical Assistant with 3+ years of clinical and telehealth experience supporting providers in fast-paced healthcare environments. Skilled in Epic EHR documentation, insurance verification, patient communication, and remote workflow coordination. Detail-oriented, HIPAA-compliant, and experienced in delivering efficient virtual patient support.
Experience
Medical Assistant at UnitedHealth Group (2022-03 – 2025-12)
- Documented patient encounters in Epic EHR for in-person and telehealth visits.
- Collected vital signs, medical histories, medications, and chief complaints.
- Assisted providers during examinations ensuring accurate and compliant charting.
- Performed EKGs and spirometry testing.
- Coordinated prescription refills and verified insurance eligibility.
- Maintained strict HIPAA and OSHA compliance.
- Supported remote workflows and virtual patient communication.
Doctor Assistant / Call Center Representative at Westminster Eye Care (2017-09 – 2020-04)
- Managed high-volume inbound and outbound patient calls.
- Scheduled appointments and maintained provider calendars.
- Verified insurance benefits and completed patient intake documentation.
- Maintained accurate EMR records.
- Educated patients on procedures and follow-up care.
Education
Certified Medical Assistant Training – Rhode Island College
High School Diploma – McLean High School
