Annette Van Elzen
Customer Service / Case Manager / Office Assistant
Talent
Oakland, Alameda24 USD/hourMember since October 27, 2025
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About
Resume & Cover Letter Writing / Business Correspondence / Alpha Data Entry
Experience
- 12+ years in customer service, reception and office support.
- Superior English language expertise. Ensure accuracy of grammar, punctuation, spelling and format. Exceptional at proofreading; precise and quick.
- First-rate interpersonal skills both face-to-face and on the telephone. A consummate and unflappable professional.
- Ability to learn new industry-specific computer software programs with ease.
- Proficient in MS Office Suite: Word, Excel and Outlook.
Keyboarding speed: 50 WPM.
- Commended for initiative, enthusiasm, tenacity, persuasiveness and intense customer focus.
- Unwavering commitment to maintaining confidentiality at all times.
- Background in Medicare Advantage healthcare insurance.
- Background in supported employment case management.
- Background in e-commerce high-end furniture and home décor sales.
- Available 7 days a week + holidays; 1st shift.
Education
Bachelor's degree in Sociology.