Ansh Kumar

Results-driven administrative professional and Computer Science student at Houston Community College with 2+ years of experience in office operations, customer service, inventory management, and team coordination. Proven ability to manage front desk responsibilities, maintain accurate records, handle multi-channel communication, and support organizational workflows with minimal supervision. Proficient in Microsoft Office Suite, data entry, scheduling, and cash handling.

Multilingual in English, Hindi, Punjabi, and Urdu — a strong asset in diverse, client-facing environments. Recognized for reliability, professional demeanor, and a strong work ethic demonstrated through managing full-time employment alongside active academic enrollment.

Administrative & Inventory Coordinator - High Altitude Wholesale - Houston, TX

(2024-03 - 2026-01)

• Coordinated daily office and warehouse operations, ensuring workflow efficiency and meeting all productivity and accuracy benchmarks
• Maintained and audited detailed inventory records using inventory management software, reducing stock discrepancies and improving order accuracy
• Prepared, verified, and filed shipment documentation, labels, and quality-control checklists in compliance with company safety regulations
• Led onboarding and training of 5+ new employees on standard operating procedures, safety protocols, and internal systems, reducing ramp-up time
• Identified process inefficiencies and implemented workflow improvements that reduced operational handling errors by approximately 15%
• Communicated cross-functionally with vendors, suppliers, and internal teams to resolve issues and maintain seamless daily operations

Customer Service & Operations Associate - Delta Food Stop - Texas City, TX

(2024-08 - 2025-07)

• Served as primary point of contact for customers in a high-volume retail environment, consistently delivering professional and efficient service
• Operated POS systems with full accuracy, managing cash transactions, daily reconciliation, and end-of-shift reporting
• Ensured full regulatory compliance with food safety, hygiene, and cleanliness standards across all service areas
• Supported team coordination during peak-hour rushes, demonstrating strong multitasking and prioritization under pressure

Sales & Client Relations Associate - Metro by T-Mobile - Houston, TX

(2024-04 - 2024-10)

• Consulted and educated customers on wireless devices, service plans, and promotional offerings, meeting or exceeding monthly sales targets for 5+ consecutive months
• Managed client accounts including service upgrades, billing inquiries, and device troubleshooting with professionalism and accuracy
• Built and maintained strong client relationships through responsive follow-up and clear, solution-oriented communication
• Completed continuous product and sales training programs, maintaining current knowledge of rapidly evolving offerings

Bachelor of Science - Computer Science - Houston Community College (2027)

High School Equivalency Certificate - GED - Texas Education Agency, State of Texas (2026-01)