Anthony Polito

Dynamic and results-driven Owner/Massage Therapist at Anthony Polito, recognized for enhancing customer satisfaction through exceptional service and relationship building. Expert in small business operations and financial management, successfully fostering a positive workplace culture while leading a high-performing team to achieve company goals and drive repeat business.

Owner/Massage Therapist - Anthony Polito - Vero Beach, FL

(2024-09)

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Owner/Massage Therapist - Anthony Polito-Massage Therapist - Naples, FL

(2017-03 - 2024-08)

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

No Degree - Massage Therapy - Connecticut Center For Massage Therapy (1995-12)

No Degree - PTA - Housatonic Community College (1993)

No Degree - Marketing/management - Academy For Business Careers (1989-06)