Anthony Prince

Call center agent from November to March 1 year aiding customer with data entry and updating their accounts

Cabinet Specialist - ARP Construction - Tampa, FL

(2020-08)

• Gather information, explain forms and policies, and answer customer questions.
• Communicate with cabinet shops to correctly schedule delivery and install dates and times.
• Follow blueprints and guidelines to ensure quality of installation.
• Proper operation of equipment to guarantee safety of team members and clients.
• Provide exceptional service in customer relations.
• Maintain inventory of supplies as well as restocking.

Call Center Agent - Maximus - Tampa, FL

(2025-10 - 2026-03)

Speaking with customer and holding conversation

• Aid customers on their information for updates and needing certain information from their account
• Aid customer on technical problems such as setting up account or resetting their passwords

Operations - Busch Gardens Tampa Bay - Tampa, FL

(2023-11 - 2025-08)

• Communicates with guest and provides quality services
• Aid guest and help them with any problems
• Giving quality service and safety for guests

Team Sports Sales Associate - Howard W. Blake High School - Tampa, FL

(2018-08 - 2022-05)

• Collection via cash, check, or debit/credit charge from customers and redeem payment for products.
• Cross-sell products and introduce new ones.
• Work collaboratively with team members as needed.
• Verify accuracy of customer purchase.
• Critical thinking to provide a solution focus approach.
• Knowledge of Microsoft Office.

High school education