Route Account Manager at Imperial Dade (2023-01 – 2024-12)
Managed route accounts and customer deliveries with focus on safety and customer communication
- Safely operate a 24' box truck with air brakes up to 25,999 GVW
- Load and unload cargo via hand, manual pallet jack, and lift gate
- Properly track and document activity log
- Report any issues or incidents to dispatch
- Inspect the truck before and after trip
- Communicate with customers with an outgoing attitude
Customer Service / Security Guard / Loss Prevention Officer at Admiral Security (2022-01 – 2023-12)
Provided customer service and security services with crisis management capabilities
- Possess effective written and oral communication and interpersonal skills
- Deal with all levels of personnel and the general public in a professional manner
- Display exceptional customer service and communication skill
- Have intermediate computer skills to operate wireless technology at client specific sites
- Ability to handle crisis situations at the client site, calmly and efficiently
- Work in various environments such as cold weather, rain/snow or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time
Customer Service / Security Guard at Allied Universal Security (2018-01 – 2019-12)
Provided security services with strong communication and crisis management abilities
- Possess effective written and oral communication and interpersonal skills
- Deal with all levels of personnel and the general public in a professional manner
- Display exceptional customer service and communication skill
- Have intermediate computer skills to operate wireless technology at client specific sites
- Ability to handle crisis situations at the client site, calmly and efficiently
- Work in various environments such as cold weather, rain/snow or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time
Security Guard at PDF Security (2016-01 – 2017-12)
Conducted investigations and maintained security presence at facility
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
- Reported all incidents, accidents and medical emergencies to law enforcement
- Responded quickly to medical emergencies, bomb threats and fire alarms
- Answered alarms and investigated disturbances
Security Guard at Landmark Security (2015-01 – 2018-12)
Provided security services with emergency response capabilities
- Responded quickly to medical emergencies, bomb threats and fire alarms
- Reported all incidents, accidents and medical emergencies to law enforcement
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
Secured Document Destruction at Shred It (2008-01 – 2009-12)
Provided secure document destruction services
- Drive to various customer locations obtain, secure and destroy documents provided by the customer in a safe and time-efficient manner
Account Manager at Quality Distributing (2007-01 – 2008-12)
Delivered products to client locations and maintained business relationships
- Deliver KFC and taco bell products to the nine stores in my client area
- Ensure and maintain safe food handling procedures
- Assist managers in creating sales growth
Truck Driver at Swift (2006-01 – 2007-12)
Delivered products across the country while maintaining compliance
- Deliver various products cross country while complying with all DOT rules and regulations
