Antoine Austin

Dedicated professional seeking Shift Leader role with 5 year of experience in leadership and team coordination. Proven skills in time management, communication, and conflict resolution to enhance team performance and customer satisfaction. Strong background in decision making and problem solving, ensuring efficient operations and effective service delivery.

Shift Leader at Walgreens (2018-05 – Present)

• Supervised daily operations and managed a team of associates to ensure efficient workflow and exceptional customer service.
• Implemented company policies and procedures, ensuring compliance and maintaining a safe and welcoming store environment.
• Coordinated inventory management tasks, including restocking shelves, conducting inventory audits, and minimizing shrinkage.
• Assisted in the training and development of new staff members, enhancing team performance and productivity.
• Resolved customer complaints and inquiries promptly, fostering positive customer relationships and enhancing store reputation.
• Managed cash handling procedures, including opening and closing registers, balancing cash drawers, and preparing bank deposits.
• Collaborated with store management to achieve sales targets and improve overall store performance.

High School Diploma – High School (2013-05)