Anzah Malik
Client Relation Associate - PK
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About
I am an experienced Medical billing Specialist/ RCM Specialist with over 3 years of experience as an RCM Specialist in the healthcare industry. With expertise in medical billing, insurance eligibility checks, claims processing, accounts receivable, and denial management, I have consistently delivered accurate and timely results. At TBC Solutions and Dental 360, I managed end-to-end revenue cycle tasks using EHR/EMR systems and payer portals while ensuring HIPAA compliance.
I have a proven track record of collaborating with providers, patients, and payers to resolve complex billing issues and improve reimbursement timelines, smooth followups. My early experience as a Sales Representative further strengthened my communication and customer service skills. I am recognized for being a quick learner, problem-solver, and an efficient multitasker with strong time management and interpersonal abilities.
Experience
Senior Medical Billing Specialist - TBC SOLUTIONS
(2023-01)
- Verified insurance eligibility for patients and processed DME (Durable Medical Equipment) requests, including braces
- Obtained prior authorizations, Referral , Benefits and Eligibility via phone and online payer portals.
- Managed the full Accounts Receivable (AR) cycle: claim submission, followups, appeals, and denial resolution.
- Charge entry and Payment Posting with attention and accuracy.
- Recovered unpaid balances and improved reimbursement timelines through (Appeals , Follow-ups , Submitting Medical records and reprocessing)
- End-to-End Revenue Cycle Management.
- Collaborated with providers, patients, and insurance companies to resolve complex billing issues
- Maintained accurate billing records and ensured full HIPAA compliance.
- Pharmacy mail orders and refill requests.
Dental Billing Specialist - Dental 360
(2022-07 - 2022-12)
- Prepared and submitted accurate dental insurance claims for PPO and Medicaid plans.
- Verified patient eligibility, benefits, and coverage details before claim submission.
- Reviewed CDT codes and treatment plans to ensure correct billing and compliance.
- Followed u on denied or pending claims and coordinated with insurance representatives.
- Posted payments, adjustments, and write-offs while maintain billing accuracy.
Supply Chain Management - R.R.M international
(2021-08 - 2022-06)
- Optimized supply chain processes for efficiency.
- Improved supplier relationships and negotiations.
- Streamlined logistics for cost savings.
- Inventory management.
Education
Bachelors - Business Administration - Preston University Lahore (2016 - 2020)
