Qi Wu

Trilingual client relations and operations professional with experience across hospitality, wellness, lifestyle, and cross-cultural business environments. Strong background in client-facing coordination, scheduling, stakeholder communication, and operational support in fast-paced service and business settings. Known for reliability, attention to detail, and ability to support smooth client experience and team execution across multicultural environments.

Client Relations & Operations Associate at Bella Glo Medical Aesthetics & Wellness (2024-01 – Present)

• Supported front-desk operations in a client-facing wellness environment
• Managed appointment scheduling, client intake, and inbound communications
• Maintained accurate records and ensured smooth daily service flow
• Assisted with coordination between clients and internal service providers

Client Relations & Operations Associate at Vermillion Lifestyle (2021-01 – 2023-12)

• Supported cross-border client and partner communications in hospitality and lifestyle projects
• Coordinated schedules, updates, and deliverables across internal and external stakeholders
• Assisted in maintaining client relationships and project continuity across markets

Executive Assistant & Operations at Hotel Partner Group (2023-01 – 2024-12)

• Supported executive operations and coordination across real estate and hospitality-related transactions
• Managed scheduling, documentation, and communication across multiple stakeholders
• Ensured smooth workflow execution in a fast-paced, high-responsibility environment

Corporate Operations & Administrative Support (Cross-sector) at Multiple Companies (2012-01 – 2021-12)

• Provided administrative and operational support in structured corporate environments
• Assisted with reporting, communication flow, and internal coordination
• Supported teams in finance, investment, and business operations settings

B.S. in Statistics – Guangdong University of Finance & Economics