Araceli Ordonez

Communicate effectively with coworkers, management and customers using excellent interpersonal, oral and written skills. Responsible, trustworthy, hardworking, organized, enthusiastic, and reliable. Flexible and adaptable to team and self-directed environment. Many years of experience in office environment and use of office technologies. Excellent critical thinking skills.

Administrative Assistant - Ontario Refrigeration

(2022-04 - 2026-06)

Duties include complete and accurate record keeping, daily reports and quotes, weekly timesheets, weekly quotes, maintaining inventory, providing dispatching support for technicians, and maintaining functional operation of office equipment and supplies. Communicate effectively with staff and customers delivering excellent customer service as first point of contact.

• Collect data to create accurate and detailed daily, weekly and monthly records, using spreadsheets, schedules, and logs.
• Request and track purchases, reconcile requisitions and receipts of merchandise, maintain inventory of office supplies and equipment.
• Coordinate all tasks and projects according to deadlines and priority.
• Use of critical thinking and sound independent judgement.

Fiscal Services Technician - Ontario-Montclair School District

(2014-12 - 2022-02)

Duties included payroll for certificated substitutes, directing School Administrative Assistants as to process and procedures. tracking attendance of all classified staff, maintaining accurate logs and postings of Long-Term Medical/Non-Medical Leaves, tracking Workers Compensation, updating and activating new employees/ promotions, and scheduling and facilitating zoom meetings.

• Coding and posting timesheets for payroll of Certificated staff.
• Providing process and procedures to all School Administrative Assistants regarding policies for reporting to Payroll.
• Communicating with Classified staff regarding procedure for Leave of Absences, tracking reason for leave and posting into payroll system for accurate payments and deductions, and tracking leaves for Workers Compensation absences.
• Activating new employees in payroll system, and updating positions of promotions.
• Scheduling and facilitating zoom meetings for Human Resources Director regarding accommodation meetings.

Administrative Assistant - Ontario-Montclair School District

(2014-12 - 2022-02)

Duties included scheduling and maintaining Administrators' calendars, complete and accurate record keeping, monthly Absentee Reports, purchasing requisitions, registrations for conferences, maintaining budgets, maintaining inventory, providing work directions for support staff, and maintaining functional operation of office equipment.

• Keep accurate calendars for Principal and Elementary Administrator. Requisition and registration for conference.
• Collect data to create accurate and detailed records, using spreadsheets, schedules, and logs. Compile data to complete accurate monthly ADA report and weekly absentee report.
• Request and track purchases, reconcile requisitions and receipts of merchandise, maintain inventory of office supplies and equipment.
• Communicate effectively with staff and parents using tact and discretion, provide work direction for support staff, and coordinate projects according to deadlines.
• Use of critical thinking and sound independent judgement.

Adult School Office Manager - Hacienda-La Puente Unified School District

(2012-12 - 2014-12)

Duties included scheduling and coordinating daily flow of communication, maintaining and scheduling Director's calendar, data collection, complete and accurate record keeping, purchasing, inventory, customer service, daily deposits and documentation of all transactions, reimbursements and supervising clerical staff.

• Collect data and create spreadsheets, with strong attention to detail, to compile complete and accurate records and logs.
• Assisted in compiling information for accreditation of the Medical Assistant program.
• Organize and coordinate day-to-day office activities by providing administrative support to Directors, Supervisors and Counselors.
• Provide excellent customer service to a diverse customer base, with tact, patience, and courtesy. Using communication skills in person, by phone and in writing in a high-volume environment, with constant interruptions.
• Maintain and document all transactions, posting payments, issue credits, prepare deposits, reimbursements, petty cash, and reconciliation of accounts.
• Train and provide work directions to support staff.

Regional Leader - Primerica Financial Services

(2004-09 - 2015-12)

Duties include record keeping, presentations, sales, client relations and team building.

• Presenting to small and large groups.
• Maintenance of client records related to mail, phone calls, and accounts.
• Train new team members in products, services, and customer relations.
• Sales and direct interaction with clients addressing all client questions and concerns.

Executive Assistant - Unique Auto Exchange

(1989-03 - 2005-07)

Duties included scheduling and maintaining calendars for CEO and CFO, accounts receivables, accounts payables, answering phones, billing, deposits, collections and providing customer service.

• Maintaining all schedules and appointments for CEO and CFO.
• Accounts receivables, billing, returns, credits, consignment accounts and collections.
• Accounts payable, banking, deposits, and balancing accounts.
• Answering phones, filing, and maintaining documents and records.
• Providing excellent customer service with patience and courtesy in a high-volume work environment.

Bachelor of Science - Business Administration - California State Polytechnic University — Pomona, CA