Araz Berwari

Araz is a detail-oriented IT Technician with over 5 years of experience in managing and maintaining data center operation and server support. Assisted with server deployments and configuration, including virtual machines (VMs) and Active Directory roles. Skilled in supporting servers, optimizing hardware performance, and conducting cyber security assessments.

Proficient in hardware installation, network configuration, and system troubleshooting across both Windows and Linux environments. Demonstrated ability to reduce system downtime by 30% through proactive monitoring and maintenance. Adept at collaborating with cross-functional teams to implement innovative solutions that enhance operational efficiency.

Committed to delivering high-quality service in fast-paced environments.

Sr support tech - Quanta Computer - La Vergne, Tennessee

(2025-01)

Quanta Computer – NVIDIA Server Support Technician

• Installed, configured, and deployed NVIDIA GB200/GB300 servers in data center environments for optimal performance and scalability.
• Performed routine hardware maintenance, firmware updates, component replacements, and system health checks.
• Diagnosed and resolved hardware and software issues to minimize downtime and maintain system reliability.
• Monitored server performance and implemented optimizations to enhance efficiency and stability.
• Applied firmware updates, patches, and drivers to ensure compatibility with evolving software/hardware requirements.
• Supported system integration efforts, ensuring smooth interoperability between NVIDIA servers and existing infrastructure.
• Maintained detailed documentation of configurations, maintenance activities, and troubleshooting efforts.
• Collaborated with IT, network, and infrastructure teams to ensure seamless server operations.
• Supported data center operations, including rack-mounting, cabling, airflow optimization, and hardware positioning.

IT Technician - Upscale Remodeling Nashville - Nashville

(2023-03)

• Install, configure, and maintain company servers and workstations in high-availability data-centre environments.
• Perform hardware diagnostics and apply system updates/patches
• Monitor server health, apply cyber security best practices, and ensure system reliability
• Coordinate vendor integrations and maintain IT documentation
• Monitored system alerts and logs to proactively identify and resolve potential server issues.
• Maintained documentation of server configurations, changes, and troubleshooting procedures.
• Deployment of servers and ensuring optimal hardware setup and initial system configurations.
• Utilized tools like Bright Installer to configure head nodes, compute nodes, and cluster settings, including kernel configurations, network topology, and BMC settings.
• Maintained comprehensive documentation of system configurations, deployment procedures, and troubleshooting steps to ensure consistency and facilitate future upgrades.
• Utilize server diagnostics tools and hardware monitoring software to assess and enhance system performance.
• Deploy and configure servers, including hardware components and operating systems, ensuring optimal performance and compatibility.
• Troubleshoot software and hardware issues to find resolutions.
• Properly escalate unresolved issues to the next level of support
• Utilize excellent customer service skills to minimize end-user downtime

Inside Sales Manager - Smyrna Auto Group - Smyrna

(2019-09 - 2023-02)

• Used analytics to improve sales processes and team performance
• Supported IT operations, performed system troubleshooting, and managed data tools

B.S. - Computer Science - Tennessee State University