Areiyan Goff
Online college student with extensive admin and customer service experience
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About
I'm an online college student in Arizona. I have a lot of experience in admin work and customer service
Experience
Compliance Administrator at TELGIAN (2025-03 – 2026-04)
- Client invoicing.
- Data cleanup.
- Data entry
- Record keeping
- Resolving invoicing discrepancies.
- Working with excel.
- Accurately process and organize client invoices ensuring timely submission.
- MS Office Suite
Data Entry at SourceNow (2024-10 – 2025-02)
- Verifying documents
- Sending emails
- Forwarding escalations to management
- Working on Microsoft excel
Scheduler at MomDoc (2024-04 – 2024-09)
- Scheduling appointments
- Sending emails and text messages
- Verifying appointments
- Answering phones
- Updating calendar
Remote Gate Associate at Amazon (2023-07 – 2023-11)
- Checking drivers in and out
- Verifying information
- Escalations
Executive Assistant at United Home Health Care Agency (2023-05 – 2023-07)
- Answering phones
- Handling onboarding process
- Conducting Phone interviews
- Calling caregivers
- Answering emails
- Creating documents
- Printing
- Filing
- Checking emails
- Taking out trash
Guest Service Agent at American Parking & Services (2022-12 – 2023-05)
- Assisting visitors
- Answering phone calls
- Relaying messages
- Customer service
Account Representative at ARS National Services (2022-06 – 2022-10)
- Calling debtors to pay off balance
- Collections
- Taking inbound calls
Receptionist at Elements Massage (2021-10 – 2022-02)
- Customer service
- Selling memberships
- Booking appointments
- Cleaning
- Typing
- Editing appointments
- Answering phones
Office Assistant at Silver State Delivery (2021-05 – 2021-09)
- Answering phones.
- Billing
- Research
- Setting appointments
- Payroll
- Paperwork
- Sorting
- Creating invoices
- Managing invoices
- Calculating daily inventory
Call Center Agent at Precision Opinion (2019-02 – 2021-05)
- Calling head of households to see if they have certain qualifications needed
- Documenting accounts
- Leaving voicemails
Delivery Driver at DoorDash (2020-03 – 2020-11)
- Driving
- Picking up orders
- Delivery Orders
- Customer service
Education
Bachelor's degree in History – GCU (2019-06)
Upper secondary education – California Virtual Academy At Los Angeles
