Ariel Lopez
Retail Sales Associate | Sales Associate | Customer Service Associate
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About
Results-driven Retail Sales Associate and Customer Service Associate with experience delivering exceptional customer service, supporting product selection, achieving sales targets, and maintaining engaging merchandise displays. Strong background in product knowledge, sales strategies, store operations, returns and exchanges, and customer relationship building. Bilingual in Spanish and English with a proven ability to enhance customer satisfaction, support sales performance, foster repeat business, and contribute to overall store success.
Experience
Sales Associate - Goodwill - Salinas, CA
(2026-06)
- Deliver exceptional customer service by addressing concerns promptly and maintaining a welcoming environment
- Consistently achieve monthly sales targets through effective sales strategies and strong product knowledge.
- Organize racks and shelves to maintain visual appeal, improve merchandise accessibility, and promote products.
- Assist customers with merchandise selection by answering questions about sizing, accessories, and merchandise care, locating products, and checking store systems for availability at other locations
Retail Sales Associate - 99 Cents Only Store - Salinas, CA
(2022-03 - 2023-07)
- Trained and mentored over 5 sales associates, supporting consistent customer service and daily store operations.
- Maintained full shelf availability through timely restocking, merchandise organization, and inventory checks.
- Assisted customers with merchandise selection, product questions, and purchases.
- Processed transactions, organized merchandise, and maintained attractive product displays.
Retail Sales Associate - Salt Tree
(2021-02 - 2021-12)
- Greeted customers and provided product information, recommendations, and purchase assistance.
- Assisted customers with completing purchases, locating merchandise, and enrolling in reward programs.
- Maintained a clean, organized store environment and merchandise presentation, enhancing visual appeal.
- Processed returns and exchanges professionally while following company policies to maintain service standards.
