Asbel Hernandez

Dependable and hardworking professional with experience in customer service, retail sales, and high-volume restaurant operations. Recognized for strong communication, adaptability, and the ability to perform efficiently in fast-paced environments while maintaining accuracy and professionalism. Active TWIC card holder and Safety Basic Plus (SBP) certified with a strong commitment to workplace safety, teamwork, and operational excellence.

Eager to contribute a positive attitude, strong work ethic, and reliable performance to support organizational success.

Front of House Service Team Member at Chick-fil-A (2024-08 – 2025-06)

• Delivered exceptional customer service in a fast-paced, high-volume restaurant environment.
• Accurately processed customer orders and payments using POS systems while maintaining speed and accuracy.
• Maintained cleanliness and sanitation standards in compliance with company food safety policies.
• Resolved customer concerns professionally, ensuring a positive guest experience.
• Collaborated with team members to achieve daily operational goals while maintaining high standards of quality and efficiency.
• Assisted with dining room upkeep, restocking supplies, and supporting smooth restaurant operations during peak business hours.

Customer Service & Sales Associate at Lewis Food Town (2021-09 – 2022-02)

• Processed cash, credit, and debit transactions accurately while maintaining financial accountability.
• Assisted customers with purchases, returns, and product inquiries in a professional and courteous manner.
• Maintained an organized, clean, and fully stocked checkout area to support efficient store operations.
• Worked collaboratively with team members to provide excellent customer service and meet daily performance goals.
• Followed company policies and safety procedures while ensuring an efficient shopping experience for customers.

High School Diploma – Houston, Texas (2024)