Ashley Caswell

With over seven years of experience in healthcare operations, I have developed strong relationships with patients, healthcare providers, pharmacies, pharmaceutical manufacturers, and insurance companies. My experience has taught me how important communication, follow-through, and problem-solving are when working in a complex healthcare environment.

Assistant Division Manager - ScriptSourcing

• Help patients navigate medication access and coverage challenges by working directly with insurance companies, manufacturers, pharmacies, and healthcare providers
• Manage a high volume of cases from start to finish
• Find solutions to difficult situations and ensure everyone involved understands the next steps
• Supervise a team of three employees and help oversee daily workflows and priorities
• Develop procedures to improve efficiency
• Train new employees
• Help ensure the team consistently provides accurate and timely service
• Manage multiple priorities, work across teams, and keep projects moving forward