Ashley Hance-Ares

Years in Business:

10 years of experience in the janitorial and facility services industry.

What I’m Passionate About:

I’m passionate about creating efficient, organized, and motivated teams that deliver exceptional results. I take pride in maintaining high standards of cleanliness, safety, and client satisfaction while building strong relationships and streamlining operations. My goal is to continuously improve processes that enhance productivity, team morale, and service quality.

Special Skills I Master:

Leadership and team development across multiple facilities

Scheduling, payroll, and workforce management

Client relations, vendor coordination, and RFP negotiation

Operations management, including floor care programs, seasonal schedules, and quality control

Budgeting, reporting, and continuous process improvement

Human resources functions: recruiting, onboarding, and performance management

Strong communication, problem-solving, and organizational skills

Professional Development:

Currently preparing for my Facility Management Certification, which aligns with my background in operations and enhances my ability to oversee large-scale maintenance, sustainability, and building management initiatives.

Results-driven operations leader with over 10 years of experience in the janitorial and facility services industry. Skilled in managing all aspects of operations, from scheduling, payroll, and budgeting to client relations, vendor management, and RFP negotiations. Proven ability to lead and motivate teams, streamline processes, and maintain high standards of quality and efficiency across multiple sites.

Experienced in human resources functions, including recruiting, training, and performance management. Currently pursuing a Facility Management Certification to further strengthen expertise in operations, maintenance, and facility oversight.

Associate Degree in Business Management, College of DuPage – Glen Ellyn