Ashley Sterling

As a Financial Data and Reporting Ops Analyst, I excel in the meticulous analysis and interpretation of financial data to drive strategic decision-making and ensure regulatory compliance. With a keen eye for detail and proficiency in leveraging advanced reporting tools, I streamline financial processes and produce comprehensive reports that offer actionable insights to clients. Through my expertise in data visualization and interpretation, I facilitate clear communication of complex financial information, fostering informed decision-making within the organization.

My dedication to accuracy, coupled with a proactive approach to problem-solving, enables me to effectively mitigate risks and optimize financial operations for sustained organizational success.

Financial Data and Reporting Ops Analyst Feb. 2022 - Present

• Responsible for supporting all elements of the collection, validation, and inquiry process of the FATCA (Foreign Account Tax Compliance ACT) and CRS (Common Reporting Standards) tax regulations.
• Work directly with Treasury clients and a number of global business partners including the tax operations teams in the US, APAC, EMEA, and Canada/LATAM as well as Corporate and Enterprise tax, Fulfillment, Service and Operations.
• Refresh of expired tax forms
• Assisted in managing general inquiries.
• Conducted monthly access reviews.
• Sorted through 2021 - 2023 fiscal year tax forms to refresh the expired or expiring tax forms. 
• Communicated with clients to obtain tax forms due to a change in circumstance.
• Perform moderately complex activities supporting credit disputes, escalations, and tax reporting while following established written procedures and guidelines and ensuring accurate and timely delivery
• Researched PEGA, TIGER, GDS, GSS Icon, etc. to obtain information on each entity.
• Communicated with peers to gain knowledge on how to excel in my work performance.
• Engaged in weekly meetings to discuss challenging work tasks with peers.
• Research and resolve moderately complex financial data requests or exceptions based on analysis of assembled data in an accurate and timely manner

Financial Management Technician

Dec. 2017- Mar. 2022

• Used principles, concepts, and program experience in financial management to process customer requests and answer inquiries.
• Analyze daily pay transactions and make corrections as needed.
• Process all military pay transactions for reserve component and active component members.
• Research and brief members on military pay entitlements.
• Determine and assign the correct pay entitlements.
• Query historical pay system to validate previous pay.
• Utilize fiscal law and DOD financial training when processing obligations and commitments.
• Process pay collections and brief members on options and tax implications.
• Process accessions and pay order modifications.

Eastern Connecticut State University Spring 2025 Bachelor of Science in Accounting