Stylist - Sport Clips - Leonardtown, MD
(2024-09)
- Engaged with clientele to provide a top quality hair cut. Promote services, answer telephone, direct client, maintenance of store, retail promotions, bank statements organized and kept track of. Keep all numbers in adequate range to be able to succeed in career.
Client Care Representative - SMO Energy - Laplata, MD
(2023-11 - 2024-03)
- Answered client phone calls, Processed transactions, Scheduled service calls, Scheduled deliveries.
- Communicated between departments through phone and emails.
- Communication with clients to resolve issues or direct them towards solutions.
- Memorized service agreements and promotions to promote towards clientele.
- Handled many disputes with ease, and was able to work clients through difficult situations.
Key Holder - Sport Clips - Lexington Park, MD
(2021-12 - 2023-11)
- Engaged with clientele to provide a top quality hair cut. Promote services, answer telephone, direct client, maintenance of store, retail promotions, bank statements organized and kept track of. Keep all numbers in adequate range to be able to succeed in career.
- Assigned tasks to other employees, keep incident reports, document any important information within store in an organized manner.
Owner - Hair Blessings - Mechanicsville, MD
(2020-07)
- Document for tax purposes, tracking mileage, sending contracts, attending vendor shows and registering for them/planning and purchasing for vendor show.
- Engage in social media for marketing purposes, build portfolio by extending services to past clientele.
- Networking events, and working within the community.
- Provide professional services of bridal hair to all sizes of bridal parties, and promote positivity and a comfortable environment for brides.
Assistant Manager - Great Clips - California, MD
(2017-11 - 2020-06)
- Conduct training of employees, and engage and teach training for new stylists.
- Attend meetings for management, and host meetings for my team.
- Interview staff, provide service and hospitality for clientele.
- Track payroll, document and order inventory, and take note on all production numbers.
Office Manager - W&W Striping - White Plains, MD
(2015-03 - 2017-11)
- Track payroll, process permits through State Highway Association and State legislatures.
- Schedule jobs, contact subcontractors for bids, document employees needed within each job and draft schedules for owner.
- Document petty cash spending, employees gas usage, and other miscellaneous expenses.
- Answer the phone and direct calls, answer emails and direct them to adequate employees.
- Print checks for employees and hand them to each employee with sign-out sheets.
- Send bids with proposals for new contracts.
Front Desk Receptionist - Surgical Associates - Waldorf, MD
(2014-02 - 2015-03)
- Greeted patients, processed copays, processed and verified insurance claims, scheduled appointments, answered telephone, worked with and arranged pharmaceutical representatives to come in and host luncheons, confirmed appointments, worked five doctors patient intake forms and kept all systems organized and well-functioning.
Bartender, Waitress, Trainer - Red Robin - California, MD
(2012-09 - 2017-10)
- Multi-tasked to make sure all customers had a great dining experience, answered telephone, cash-handling, customer engagement, running different parts of the restaurant to keep things moving, team-player helping run food for others, training new hires, and introducing new items to the current employees.
