Mother/Baby Patient Care Technician (PCT) - NYU Langone - Brooklyn, NY
(2022-08)
- Deliver high-quality, compassionate care to postpartum mothers and healthy newborns within a high-acuity mother/baby unit.
- Supported postpartum recovery by providing essential care, including perineal care, Foley catheter maintenance, and assistance with ADLs to enhance patient comfort and healing.
- Provide newborn care, including giving first baths, assisting with feedings, diapering, and ensuring infant safety.
- Documented vital signs and performed EKGs in a clinical setting., conducted blood glucose checks.
- Maintained strict adherence to HIPAA compliance standards during patient handoffs, documentation, and multidisciplinary communication.
Supervisor of Campus Bookstore - College of Mount Saint Vincent - Riverdale, NY
(2021-01 - 2022-05)
- Led a team of six associates, managed shift schedules, and optimized daily workflow to enhance store operations.
- Resolved staff dilemmas and addressed customer concerns promptly to maintain a positive work environment and customer satisfaction.
- Collaborated with store management to streamline operations and enhance inventory presentation, contributing to improved retail performance.
CNA - Sisters of Charity of New York Convent - Riverdale, NY
(2020-03 - 2021-05)
- Supported sisters with personal care activities, including showers, dressing, and meal delivery, ensuring comfort and dignity.
- Assisted sisters with showers, getting dressed, and with the delivery of meals.
- Ensured residents' safety by monitoring surroundings and addressing hazards in the convent.
- Facilitated transportation for sisters to medical appointments, documenting critical information to enhance care continuity.
