Assistant Property Manager - SHP Management Corp. - Jersey City, NJ
(2026-01)
Support daily operations for a 486 unit project-based affordable hommunity, while ensuring compliance with the company and HUD regulations.
- Manage annual and interim recertifications, along with verifying income, assets, and household eligibility
- Prepare, review, and maintain resident files to ensure that they are audit ready.
- Conduct move-in, move-out, and housekeeping inspections to uphold property standards and identify items that requires maintaenance attention
- Prepare legal notices related to lease violations and nonpayment, while maintaining accurate documentations that supports the notice.
Leasing Manager - BNE Real Estate - Harrison, NJ
(2024-06 - 2026-01)
Manage the daily operations of the leasing office, ensuring successful customer service and achieveing occupancy goals
- Led, trained , and coached leasing consultants to improve sales performance and customer satisfaction.
- Achieved and maintained a 98% occupancy rate through straegic marketing, propspect follow-ups, and resident retention initiatives.
- Analyze market trends and competitor activity to make recommendations for rental rates and incentives.
- Manage delinquency report by monitoring outstanding balances and following up with resident for payment.
- Generate leases for new residents and renewals
Leasing Consultant - Equity Residential - Hoboken, NJ
(2022-09 - 2024-06)
Manage the full leasing cycle, includng scheduling and conducting tours, processing applications, schedule moveins/move-outs, and following up with new residents.
- Handle all resident relations to ensure resident satisfaction.
- Cordinate with maintenance staff to ensure timely completion of work orders and make ready units.
- Complete propety walks, to ensure tour path and vacant units are ready for prospects
- Verified leasing qualification details by cross-checking income, credit, and background information.
- Respond promptly to all emails, phone calls, and walk-in inquiries while providing exceptional customer service.
Administrative Assistant - Brescia & Migliaccio Women's Health - Bayonne, NJ
(2019-10 - 2022-09)
- Managed a high volume of incoming calls, scheduling appointments and ensuring 100% accuracy in recording patient information.
- Implemented a streamlined process for verifying insurance coverage, reducing processing time by 30% and improving patient satisfaction.
- Effectively navigated patients to the appropriate healthcare providers, resulting in a increase in appointment attendance rates.