Real Estate Agent - 1st Class Real Estate
(2024-01)
- Build strong relationships with lenders, appraisers, and other key partners, prepare essential transaction documents, and compile property listings.
- Promote property sales through open houses, advertising, and MLS; inspect and coordinate property maintenance as needed.
- Assess clients' financial qualifications and match them with suitable properties.
Assistant Property Manager - The Franklin Johnston Group
(2019-07 - 2024-01)
- Raised tenancy rate by 15% through proactive tenant engagement and effective follow-up on leads.
- Reduced tenant turnover by 20% by implementing resident retention programs, addressing tenant concerns, and overseeing prompt maintenance request resolutions.
- Managed monthly rent collection exceeding $200,000, ensuring timely payments and implementing effective default protocols to maintain financial stability.
- Assess and address the organization's technology needs by recommending upgrades, overseeing software installation and maintenance, and safeguarding network and document security.
- Lead and manage technical support operations and project execution for both short-term and long-term initiatives to enhance user experience and system reliability.
Leasing Consultant - Kettler Property Management
(2018-06 - 2019-07)
- Conducted 30+ apartment tours monthly, achieving an average lease conversion rate of 25%.
- Enhanced property visibility and community engagement by managing social media presence, leading to a 10% increase in inquiries.
- Improved rental application processing time by 20%, enhancing applicant experience and occupancy rate.
Leasing Consultant - S. L. Nusbaum
(2017-06 - 2018-06)
- Consistently achieved leasing targets with a 90% lease completion rate on tax credit apartments.
- Coordinated with Housing Voucher (Section 8) program, successfully securing housing for over 50 low-income applicants.
- Reduced work order run time by 15% through efficient coordination with contractors and vendors.
- Oversaw property's online presence, resulting in increased tenant engagement and feedback.
TRAFFIX Consultant - Hampton Roads Transit
(2007-02 - 2016-02)
- Conducted research and evaluation of employer transportation accessibility, developing programs to promote alternative methods and reduce traffic flow.
- Communicated initiatives, engages in public meetings for feedback on planning proposals, and assesses project needs and costs.
- Maintained client relationships through on-site promotions and responsive communication.
