Asmir Laset

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.

Uses independent decision-making skills and sound judgment to positively impact company success.

Willing to relocate: Anywhere

Wait Staff Member - IHG. Crowne Plaza Hotel - Houston, TX

(2021-08)

• Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
• Assisted in the creation of visually appealing table settings and dining room layouts for special occasions and events.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
• Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
• Supported needs of 30- person wait staff who attended to specific needs of countless customers daily for fine dining restaurant with social relevancy and intentionality.

Fine Dining Server - Retirement Home - Houston, TX

(2021-06 - 2024-11)

• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for fine dining restaurant with social relevancy and intentionality.
• Passionate about learning and committed to continual improvement.
• Checked guests' identification before serving alcoholic beverages.
• Trained new servers on fine dining etiquette and company standards, improving overall team performance.

Food and Beverage Supervisor - Double Tree Hotel By Hilton - Houston, TX

(2022-05 - 2023-10)

• Maintained sound financial footing by overseeing department profit, loss and budgeting.
• Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
• Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
• Contributed to overall restaurant profitability by diligently monitoring expenses such as labor costs, supplies purchases, utilities charges.
• Created new recipes, outlined steps, and training staff on correct preparation.
• Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
• Managed time efficiently in order to complete all tasks within deadlines.

Food and Beverage Manager - Hotel ICON - Houston, TX

(2021-09 - 2022-04)

• Resolved customer complaints involving food or beverage quality and service.
• Streamlined operations through regular review of processes and implementation of best practices.
• Motivated staff to perform at peak efficiency and quality.
• Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Developed staff training programs to enhance service skills and increase overall efficiency.
• Proven ability to develop and implement creative solutions to complex problems.
• Passionate about learning and committed to continual improvement.

Wait Staff Member - Doubletree By Hilton - Houston, TX

(2018-03 - 2020-03)

• Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
• Assisted in the creation of visually appealing table settings and dining room layouts for special occasions and events.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Gained strong leadership skills by managing projects from start to finish.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Answered customers' questions, recommended items, and recorded order information.

Fine Dining Server - Granduca Houston - Houston, TX

(2014-02 - 2017-07)

• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Liaised between front-of-house and back-of-house teams effectively facilitating smooth restaurant operations.
• Trained new servers on fine dining etiquette and company standards, improving overall team performance.
• Delivered services to customer locations within specific timeframes.
• Proven ability to learn quickly and adapt to new situations.
• Applied effective time management techniques to meet tight deadlines.

Food and Beverage Supervisor - Mariott Hotel - Houston, TX

(2013-09 - 2015-11)

• Maintained sound financial footing by overseeing department profit, loss and budgeting.
• Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
• Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
• Excellent communication skills, both verbal and written.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated leadership skills in managing projects from concept to completion.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Food and Beverage Supervisor - Hyatt Regency Hotel - Houston, TX

(2013-08 - 2015-02)

• Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
• Maximized team productivity by expertly delegating tasks to kitchen staff.
• Contributed to overall restaurant profitability by diligently monitoring expenses such as labor costs, supplies purchases, utilities charges.
• Demonstrated leadership skills in managing projects from concept to completion.
• Resolved problems, improved operations and provided exceptional service.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.
• Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in dining area or kitchen facilities.

Food and Beverage Supervisor - Holiday Inn Select Hotel - Houston, TX

(2004-02 - 2013-07)

• Contributed to overall restaurant profitability by diligently monitoring expenses such as labor costs, supplies purchases, utilities charges.
• Set and oversaw weekly and special event menu plans.
• Monitored food preparation, production, and plating for quality control.
• Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in dining area or kitchen facilities.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Liaised between front-of-house and back-of-house teams effectively facilitating smooth restaurant operations.
• Trained new servers on fine dining etiquette and company standards, improving overall team performance.
• Delivered services to customer locations within specific timeframes.
• Proven ability to learn quickly and adapt to new situations.
• Applied effective time management techniques to meet tight deadlines.
• Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
• Controlled food costs and managed inventory.

Warehouse Manager - Kroger, Fred Meyer Distribution Center - Houston, TX

(2003-03 - 2004-03)

• Oversaw implementation of sustainable practices within warehouse operations, reducing energy consumption and waste production.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Improved customer satisfaction by maintaining accurate inventory levels and timely fulfillment of orders.
• Managed cross-functional teams, ensuring smooth coordination between warehouse operations, procurement, and shipping departments.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Assistant Restaurant Operations Manager - Double Tree Hotel By Hilton - Houston, TX

(2001-09 - 2002-10)

• Monitored restaurant operations and adjusted schedules to meet peak customer demand.
• Established strong relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
• Delivered in-depth training to workers in food preparation and customer- facing roles to promote strong team performance.
• Analyzed daily sales figures and developed strategies to increase sales.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Coordinated special events at restaurant including private parties, corporate functions, or themed evenings that attracted repeat business.
• Passionate about learning and committed to continual improvement.

Assistant Manager in Training - Marriot Hotel - Houston, TX

(1998-01 - 2001-11)

• Maintained inventory accuracy by conducting regular audits and updating records as needed.
• Improved customer satisfaction by addressing and resolving customer issues in timely manner.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Contributed to long-term business planning by participating in strategy meetings with upper management.
• Gained strong leadership skills by managing projects from start to finish.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
• Controlled food costs and managed inventory.

High School Diploma - General Education - University of Scranton (2001-01 - 2002-02)

General educational development - New York University (1997-01 - 1999-02)