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Aubrey J. Taylor

Operations & Client Services Manager

Talent
Hopewell, VAMember since August 6, 2026
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About

Operations and team leadership professional with 25+ years of experience coordinating personnel, vehicles, and time-sensitive operations across military, law enforcement, emergency services, and business environments. Proven ability to manage multiple priorities, optimize workflows, supervise teams, and maintain strict accountability standards. Strong background in dispatch-style coordination, safety compliance, route awareness, and high-volume operational readiness.

Recognized for reliability, leadership, and disciplined decision-making in fast-paced environments.

Experience

Operations & Client Services Manager - Taylor Made Financial Services - Hopewell, VA

(2020-12)

  • Coordinate scheduling, client communications, and workflow management across daily operations.
  • Manage high-volume client interactions requiring prioritization and timely response.
  • Maintain detailed documentation, scheduling accuracy, and operational follow-through.
  • Provide mentoring and performance coaching to support professional development.
  • Maintain strict confidentiality and accountability standards.

Lead Firefighter / EMT-Intermediate - Fort Gregg-Adams Fire & Emergency Services - VA

(2004-01 - 2024-01)

Multiple Periods: 2004–2006 | 2010–2014 | 2020–2024

  • Supervised operational crews of 4–6 personnel in time-critical response environments.
  • Coordinated deployment of vehicles, personnel, and equipment across multiple operational scenarios.
  • Managed workflow prioritization during emergency incidents requiring rapid decision-making.
  • Maintained equipment readiness and operational reliability across shifts.
  • Conducted training and performance coaching to ensure team effectiveness and compliance.

Lead Firefighter - Military Ocean Terminal Fire Services - Concord, CA

(2016-01 - 2020-01)

  • Directed operational teams and coordinated response resources.
  • Managed equipment accountability and readiness processes.
  • Maintained operational schedules and workflow continuity.
  • Supported multi-unit coordination in high-demand environments.

Lead Firefighter - Naval Air Station Lemoore Fire Services - CA

(2014-01 - 2016-01)

  • Coordinated personnel and response readiness in fast-paced operational environments.
  • Maintained communication between operational teams and leadership.
  • Ensured consistent performance standards and safety compliance.

Deputy Sheriff - Hopewell Sheriff's Office - Hopewell, VA

(2010-01 - 2014-01)

  • Managed time-sensitive assignments including inmate transport and court operations.
  • Maintained detailed documentation and communication with operational teams.
  • Enforced accountability and compliance in regulated environments.

Police Officer (Federal Service) - Fort Lee Police Department - Fort Lee, VA

(2003-01 - 2004-01)

  • Managed fixed and mobile operational assignments requiring structured coordination.
  • Maintained security workflows and documentation accuracy.
  • Supported operational communication between personnel and supervisors.

Military Police Officer - United States Army

(1991-01 - 1998-01)

  • Conducted patrol and operational assignments supporting security and personnel movement.
  • Maintained discipline, communication, and operational coordination under structured command environments.

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