Financial Sales Analyst Nov 2021-Current
Chiquita Brands
- Analyze financial data and provide forecasting support
- Prepare reports and projections based on financial data.
- Recommend individual and collections of investments, also known as portfolios.
- Evaluate current and previous financial data.
- Study business and economic trends.
- Determine a company value by examining its financial statements.
- EDI/ ITRADE support.
- Configure sku products.
Other roles :
- Billing Specialist April 2021-Nov 2021
- Cash application/ accounts receivables.
- Creating Credit/Debit notes.
- Accounts receivable.
- Collections.
Financial Services Associate
May 2019- Current
Amtrust Bank Coral Springs, FL
- Research data to respond to customer’s concerns.
- Handle customers complaints and dissatisfaction.
- Train and direct new hires during onboarding and orientation, provide ongoing coaching and feedbacks
- Ensure new hires paperwork are processed and completed.
- Assist team members with understanding Bank and HR policies
- Eliminate procedural errors to compliance of tellers with audit, bank, and regulatory policies.
- Review records and daily operation work while meeting the company’s compliance deadlines.
Sales Consultant January 2018-November 2019
Best Buy Coral Springs, FL
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Worked with sales team to collaboratively reach targets over 90%, consistently meeting or exceeding personal quotas.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Provided information about network policies, contract parameters and payment plans.
- Identified opportunities to further business transactions via upselling and cross-selling.
Debt Collector Specialist April 2017- Jan 2018
United Water Restoration Deerfield Beach, FL
- Used probing techniques to determine debtors' reasons for delinquency.
- Processed payments and contracts on accounts.
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
- Managed post-petition payments for bankruptcy cases and worked with legal departments to determine appropriate proceedings.
- Helped clients plan payoff plans for various types of loans, including commercial, home equity, mixed use and multi-family.
Representative/Lead Service Rep October 2014-April 2017
Tele-Performance Lauderhill, FL
- Trained and mentored new team members to strengthen performance and job expertise.
- Helped operators handle incoming calls and managed escalated needs with targeted resolutions.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
