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Audry Pacheco

Audry Pacheco

Analyst Financial Planning & Analysis

Talent
Deerfield Beach, BrowardMember since February 23, 2023
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About

I currently work for Chiquita Brands Inc. as a Sales Analyst,

I have been able to assist accounting in recouping over 3 million dollars within a 6 month span. Implemente several projects in my current department to improve process and procedures.

I love learning and putting my abilities to the test, I would be delighted if given the opportunity to work for Yelp.

Experience

Financial Sales Analyst Nov 2021-Current

Chiquita Brands

  • Analyze financial data and provide forecasting support
  • Prepare reports and projections based on financial data.
  • Recommend individual and collections of investments, also known as portfolios.
  • Evaluate current and previous financial data.
  • Study business and economic trends. 
  • Determine a company value by examining its financial statements. 
  • EDI/ ITRADE support.
  • Configure sku products.
Other roles :
  • Billing Specialist April 2021-Nov 2021
  • Cash application/ accounts receivables.
  • Creating Credit/Debit notes.
  • Accounts receivable.
  • Collections.
Financial Services Associate May 2019- Current 

Amtrust Bank Coral Springs, FL

  • Research data to respond to customer’s concerns.
  • Handle customers complaints and dissatisfaction.
  • Train and direct new hires during onboarding and orientation, provide ongoing coaching and feedbacks
  • Ensure new hires paperwork are processed and completed.
  • Assist team members with understanding Bank and HR policies
  • Eliminate procedural errors to compliance of tellers with audit, bank, and regulatory policies.
  • Review records and daily operation work while meeting the company’s compliance deadlines.
Sales Consultant January 2018-November 2019

Best Buy Coral Springs, FL

  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked with sales team to collaboratively reach targets over 90%, consistently meeting or exceeding personal quotas.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Provided information about network policies, contract parameters and payment plans.
  • Identified opportunities to further business transactions via upselling and cross-selling.
Debt Collector Specialist April 2017- Jan 2018

United Water Restoration  Deerfield Beach, FL

  • Used probing techniques to determine debtors' reasons for delinquency.
  • Processed payments and contracts on accounts.
  • Negotiated to collect balance in full.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Managed post-petition payments for bankruptcy cases and worked with legal departments to determine appropriate proceedings.
  • Helped clients plan payoff plans for various types of loans, including commercial, home equity, mixed use and multi-family.
Representative/Lead Service Rep October 2014-April 2017

Tele-Performance Lauderhill, FL

  • Trained and mentored new team members to strengthen performance and job expertise.
  • Helped operators handle incoming calls and managed escalated needs with targeted resolutions.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

Education

EDUCATION

Bachelor of Science in Management December, 2022

Broward College Fort Lauderdale, FL

  • Concentration: Human Resources Management
Associate of Arts in Psychology December, 2018

Broward College  Fort Lauderdale, FL

  • Concentration: Business Administration
BUSINESS CERTIFICATIONS

Certifications

  • Administrative Human Resources for Beginners (Udemy) March 2020
Online
  • Florida Notary (Florida Notary Association) March 2020-sept 2024
  • Human Resources Management Certificate ( University of Miami) March 2020
Online

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