Austin Rusch

IT professional transitioning into cybersecurity, with hands-on experience in corporate and healthcare IT environments. CompTIA Security+ certified and B.S. in Cybersecurity. Competed in the Spring National Cyber League, placing in the 75th percentile (Team) and 77th percentile (Individual).

Building SIEM proficiency through TryHackMe labs and a self-built home lab though AWS. Applies security principles in daily IT work, including endpoint hardening, identity and access management, security alert triage, and network monitoring. Brings operational maturity from high-volume ticketing (ServiceNow) and enterprise troubleshooting to SOC-focused work in threat detection, log analysis, and vulnerability management.

Service Support Technician 2 - The Ohio State University Wexner Medical Center - Columbus, OH

(2024-04)

• Triaged and prioritized security-related and operational support tickets using ServiceNow, ensuring timely resolution in compliance with hospital SLA and HIPAA security requirements.
• Delivered Tier 2 endpoint support via Workspace ONE MDM and RDP, enforcing device compliance policies and hardening configurations to reduce attack surface.
• Investigated and resolved hardware and software incidents, identifying recurring vulnerability patterns and escalating anomalous behavior in alignment with security protocols.
• Administered identity and access management (IAM) controls in Active Directory, including endpoint lockouts, credential/password resets, and decommissioning and reimaging of compromised or end-of-life devices to enforce least-privilege access and reduce attack surface.

IT Intern - State of Ohio Department of Public Safety - Columbus, OH

(2023-09 - 2024-04)

• Administered user access controls including password resets and account provisioning, supporting identity and access management (IAM) policies across the department.
• Managed secure desktop and laptop imaging with proper Active Directory configuration, enforcing least-privilege access and group policy standards.
• Coordinated secure onboarding processes, collaborating with teams to ensure proper account provisioning and access rights assignment in accordance with the principle of least privilege.

Personal Trainer - Flex Factor Fitness - Columbus, OH

(2021-04 - 2024-04)

• Educated and coached up to 15 clients weekly on workout routines and nutrition to help them achieve their fitness goals.
• Designed personalized workout programs for clients to follow outside of training sessions, enhancing their overall fitness journey.
• Contracted with two companies, traveling between five different gyms to provide tailored personal training services.

Bachelor of Science - Cybersecurity - Franklin University (2026)