Glody Mateta

Experienced IT professional with expertise in requirements management, cloud technologies, and IT infrastructure. Proven track record in analyzing complex business processes, facilitating requirements gathering, and ensuring alignment with stakeholder needs. Adept at leading cross-functional teams, managing multiple projects, and delivering comprehensive solutions within Agile frameworks.

Demonstrates strong interpersonal skills, exceptional problem-solving abilities, and a commitment to continuous improvement.

Information Technology Leadership Program at Fifth Third Bank Corp (2025-06 – Present)

• Rotation 1 – CTO Collaboration Engineer (06/2025 – 01/2026): Designed and deployed enterprise collaboration solutions using Microsoft Power Apps and Microsoft Power Automate, streamlining internal workflows and reducing manual processes across business units.
• Built low-code automation applications leveraging Microsoft Power Platform to support CTO office initiatives, improving operational efficiency and enabling self-service capabilities for non-technical stakeholders.
• Rotation 2 – Information Security, Privileged Access Management (01/2026 – Present): Administered and enforced Privileged Access Management (PAM) policies to govern access to critical banking systems, ensuring adherence to least-privilege principles and regulatory compliance.
• Conducted access reviews and certification campaigns for privileged accounts across enterprise systems, reducing excessive access exposure and supporting audit readiness under financial industry security frameworks.
• Collaborated with identity and access management (IAM) teams to onboard privileged accounts into PAM tooling, automating vault-based credential management and session monitoring for sensitive infrastructure.

Cybersecurity Intern at ADM (2025-05 – 2025-06)

• Supported Attack Surface Management (ASM) operations by identifying, cataloging, and assessing externally exposed assets across ADM's global infrastructure, reducing the organization's attack surface through targeted remediation efforts.
• Conducted Threat and Vulnerability Management (TVM) activities including vulnerability scanning, risk prioritization, and tracking remediation progress across enterprise systems to mitigate exposure to critical CVEs and emerging threats.
• Leveraged vulnerability management tools and threat intelligence platforms to correlate findings with real-world threat actor activity, enabling risk-based prioritization of patching and hardening efforts across on-premises and cloud environments.
• Collaborated with cross-functional security and IT teams to document vulnerability findings, prepare executive-level reporting, and support compliance initiatives aligned with NIST cybersecurity framework guidelines.

IT Support Technician at Kohls-Brooksource (2024-01 – Present)

• Led secure incident resolution for first-level service calls, utilizing ServiceNow for strategic issue tracking, prioritization, and collaboration across departments to address complex security and performance challenges.
• Conducted comprehensive systems monitoring and maintenance, implementing proactive, preventative measures, managing escalations with vendors, and enforcing compliance with advanced security protocols.
• Supported and secured a range of devices (Windows PCs, Cisco network hardware, Zebra RF scanners) using Google Admin and AirWatch for remote management, updates, and policy adherence, enhancing organizational security and operational integrity.
• Administered account and identity management via Sailpoint, performing log analysis, event monitoring, and password management to reinforce access security and data protection.
• Developed and maintained knowledge-sharing processes using Confluence, facilitating cross-functional team collaboration, and proactively identified and mitigated network vulnerabilities through SolarWinds, supporting long-term operational resilience.

Cloud Tech Architect Delivery Specialist at Accenture Federal Services (2022-01 – 2023-12)

• Project 1: Enablement Team with Department of Health - Conducted in-depth requirements analysis, leveraging industry-standard modeling techniques to gather and document requirements according to corporate standards.
• Created and enforced comprehensive cloud security policies and governance frameworks for Azure-based infrastructure, enhancing overall security posture and compliance with industry standards.
• Facilitated Agile epics and user stories, ensuring clear communication and understanding among stakeholders.
• Architected and managed enterprise-level cloud infrastructure on Azure, including designing scalable virtual networks, storage solutions, and disaster recovery strategies.
• Project 2: Cloud Migration with Department of Energy - Led requirements gathering sessions, recognizing and addressing inconsistencies in complex business processes.
• Maintained requirements traceability throughout the project lifecycle, ensuring alignment with stakeholder expectations.
• Oversaw the deployment, management, and optimization of cloud infrastructure on Azure, including configuring virtual networks, storage accounts, and virtual machines to ensure high availability and scalability.
• Assisted in developing the requirements phase plan and supported the preparation and execution of User Acceptance Testing (UAT).

Network Security Analyst II at General Electric Credit Union (2020-01 – 2022-12)

• Administered and managed Active Directory environments, including user provisioning, group policies, and directory synchronization with Azure AD, ensuring robust identity management and security.
• Performed comprehensive analysis and reporting on network security, utilizing SQL to generate detailed reports.
• Ensured compliance with industry standards, including NIST while managing network security operations.
• Designed and deployed complex Azure solutions, including Azure Active Directory integration, implementing best practices for identity and access management, and ensuring seamless user authentication and authorization.
• Developed and prioritized security goals with a sense of urgency, effectively coordinating with cross-functional teams to resolve scope and resource issues.
• Achieved a 50% reduction in security incidents through improved cloud security practices and proactive threat management.

DevOps Engineer (Internship) at Level Up in Tech (2019-01 – 2020-12)

• Assisted in the development and implementation of infrastructure as code solutions using Terraform and CloudFormation.
• Supported the management of cloud resources across AWS, Azure, and GCP platforms, ensuring optimal performance and cost-efficiency.
• Participated in Agile sprints, contributing to the continuous integration and delivery pipeline.

IT Infrastructure Technician | Team Lead at Black Box | Bank of America (2019-01 – 2020-12)

• Implemented and managed CI/CD processes, automating deployments and infrastructure changes.
• Led a team in maintaining and troubleshooting IT infrastructure, ensuring minimal downtime and optimal performance.
• Facilitated requirements gathering sessions and managed project timelines, ensuring alignment with business objectives.
• Coordinated and led cross-functional meetings, effectively managing group dynamics and driving towards stated goals.

Master's in Cybersecurity – Northern Kentucky University (2026-12)

BS in Psychology – University of North Carolina at Charlotte (2018-12)