Bartender at The Peanut (2019-02 – 2026- 04)
- Prepared beverages and cocktails according to mixing and presentation standards and recipes
- Greeted patrons promptly and cordially exhibiting excellent guest service skills
- Trained new employees
- Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods
- Displayed and retained extensive knowledge of liquor, beer and wine
Server at Houlihan's (2018-03 – 2019-01)
- Greeted and accommodated guests, building positive experience from first interaction
- Persuaded guest purchase by enticing with higher margin items and add-ons
- Memorized menu to help diners make informed meal choices
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
Server at First Watch (2017-01 – 2018-03)
- Exercised focus and concentration to keep track of tables and remember orders.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
Server at Red Lobster (2016-10 – 2017-01)
Sharks Restaurant and Billiards (2015-06 – 2016-10)
Sales Associate at Maurice's (2014-08 – 2015-06)
- Introduced promotions and sale opportunities, enticing customers.
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Drove sales through customer relationship building and suggestive selling techniques
