Avery Alexander
Hospitality Student
Talent
PhoenixMember since September 22, 2026
Guest ExperienceService ExcellenceCustomer ServiceConflict ResolutionProblem SolvingTime ManagementCommunicationMicrosoftMicros Systems
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Guest ExperienceService ExcellenceCustomer ServiceConflict ResolutionProblem Solving
About
Hospitality and Tourism Management student at San Diego State University with experience in luxury resorts, private-club dining, event operations, and hotel leadership. Skilled in guest service, teamwork, and fast-paced hospitality environments. Seeking opportunities to expand operational and event experience
Experience
Restaurant and Banquet Server at University Club San Diego (2026-08 – Present)
- Manage member requests, food and beverage orders, payments, and service timing across restaurant and banquet events.
- Coordinate multiple guest needs simultaneously in a fast-paced private club environment while maintaining accurate and attentive service.
- Resolve service needs during events by communicating with guests and team members to keep food and beverage service running efficiently.
Pool Server & Bartender at Omni Tucson National Resort (2026-06 – 2026-08)
- Prepared and served cocktails, beer, wine, specialty beverages, and food orders in a high-volume resort pool environment.
- Managed multiple guest orders and payments simultaneously while maintaining accurate and timely food and beverage service.
- Followed responsible alcohol-service standards while providing personalized service to resort guests.
Hospitality Intern at Great Wolf Lodge (2025-06 – 2025-08)
- Rotated through Food & Beverage, Housekeeping, and Guest Services to develop operational experience across multiple hotel departments.
- Supported daily operations in a supervisory capacity, including team coordination, guest assistance, and service issue resolution.
- Worked with department leaders to identify operational challenges and implement solutions that improved day-to-day service delivery.
Education
Hospitality and Tourism Management with a focus in Meetings and Events – San Diego State University (2024 – 2028)
Skills
Hospitality Student