Avery Franzone
Office & Operations Support
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About
Motivated and dependable professional with experience in office assistance, customer service, and food service. Skilled in organization, communication, and multitasking in fast-paced environments. Known for a strong work ethic and positive attitude. Currently pursuing a bachelor's degree in Accounting and seeking opportunities to apply office and business skills in a professional setting.
Experience
Office Assistant, Scheduler, Marketing Assistant - DeGraaf Electrical Service, LLC
(2024-03)
- Managed daily office operations, including processing invoices and work orders.
- Coordinated documentation and scheduling with inspectors and clients.
- Maintained organized records of invoices, permits, work orders, and other office documents.
- Assisted with payroll and billing processes and maintained accurate records.
- Supported colleagues and clients to help ensure projects stayed organized and on schedule.
Team Member, Trainer - Wild Honey Frozen Yogurt
(2023-02 - 2024-05)
- Prepared food and beverages for customers while maintaining quality, consistency, and presentation.
- Maintained food safety and sanitation standards in accordance with company procedures.
- Assisted with inventory management, including monitoring stock levels and supplies.
- Trained new employees on food preparation, customer service, and workplace procedures.
- Responded to customer questions and concerns professionally and worked to resolve issues effectively.
Team Member, Trainer - Chick-fil-A
(2021-08 - 2022-08)
- Served customers efficiently while ensuring order accuracy and providing friendly, attentive service.
- Supported team members during busy periods to maintain efficient service and minimize customer wait times.
- Prepared and assembled menu items while following food safety and sanitation standards.
- Contributed to a positive, team-oriented work environment.
Education
B.S. - Business Administration and Accounting - Columbia Southern University (2024-09)
High School Diploma - Logos Online School - Remote (2024-06)
