Ayana Landon

Housing and operations professional with 10+ years of experience administering HUD and LIHTC programs, ensuring regulatory compliance, and managing residential communities. Proven ability to handle eligibility determinations, recertifications, audits, and tenant relations while maintaining strict adherence to federal guidelines. Strong background in logistics, quality assurance, and team coordination.

Material Handler at Defense Logistics Agency (2026-03 – Present)

• Receive, store, and distribute materials using automated and manual equipment
• Operate warehouse systems (WMS) to manage inventory
• Inspect and report damaged or incorrect shipments

Production Operator / Truck Dock Loader at The Hershey Company (2022-03 – 2025-06)

• Maintained GMP and FDA compliance standards
• Operated production and warehouse equipment
• Performed quality inspections

Assistant Client Services Manager at National Recovery Association (2019-11 – 2022-02)

• Managed client accounts and documentation
• Maintained credit reporting systems
• Generated reports and improved service delivery

Quality Assurance Specialist at DataMark (2018-10 – 2019-09)

• Reviewed federal documents for accuracy
• Conducted quality control audits

Tax Credit Resident Manager at Cumberland County Housing & Redevelopment Authority (2016-05 – 2018-10)

• Administered HUD & LIHTC compliance programs
• Conducted eligibility and recertifications
• Maintained audit-ready tenant files

Property Manager at Linden Terrace Apartments (2014-01 – 2015-09)

• Oversaw operations of 123-unit HUD property
• Managed leasing, inspections, and compliance

Property Manager at The Residences & Townes at Governor’s Square (2006-06 – 2013-01)

• Managed 296-unit apartment community
• Supervised staff and operations

A.A.S. in Architectural Engineering – Thompson Institute, Harrisburg, PA (2001 – 2001)

Certification in CADD & Technical Drawing – Crawford County Vocational School, Cambridge Springs, PA (1999 – 1999)