Aye Thae Cho
Customer service agent
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About
I am a hardworking and dedicated professional with a strong commitment to providing exceptional customer service. My goal is to secure a challenging position where I can leverage my diverse experience, excellent communication skills, and problem-solving abilities. I am particularly adept at building strong relationships with clients and colleagues and am keen to contribute my expertise in sales and human resource management to a dynamic team.
My long-term ambition is to work in a supervisory role where I can apply my skills to foster a positive work environment and drive organizational success.
Experience
Sales Manager - Pan Taw Win Flowers, 2014 - 2019
- Proactively identified new sales opportunities, fostering revenue growth.
- Cultivated enduring relationships with key clients, ensuring long-term partnerships.
- Applied strategic learnings to streamline sales processes, enhancing efficiency.
- Represented the company at trade events, showcasing products and building networks.
- Managed all elements of the sales process, with plans to lead a top-notch direct sales team in the future.
Human Resource Manager - Pan Taw Win Flowers, 2016 - 2019
- Maintained job structures, updating requirements and descriptions for all roles.
- Established a robust recruitment program, ensuring staff retention and organizational growth.
- Conducted salary surveys, job evaluations, and implemented effective payment structures.
- Monitored employee work results, providing guidance, resolving complaints, and advising staff and supervisors.
Sales Associate - 7 Eleven Store, September 2020 - December 2020
- Provided exceptional customer service, ensuring a positive shopping experience.
- Operated cash registers, maintaining accurate transactions and cash balances.
- Managed inventory, minimizing out-of-stock situations, and maintained store cleanliness.
- Followed company policies, contributing to a safe and welcoming store environment.
Sales Associate - AMS Electro Inc, January 2021 - Present
- Assisted customers, provided detailed product knowledge, and facilitated sales transactions.
- Stayed updated on the latest mobile phone models and accessories, ensuring informed customer interactions.
- Collaborated with team members, achieved sales targets, and contributed to store success.
- Participated in ongoing training to enhance product knowledge and sales skills.
Education
- High School ( 2002 - 2014 )
- Yangon University of Distance Education
Diploma in Information Technology (2014-2015)
- CIE Interactive Education
CIE Global Level 4 Diploma in Human Resource Management (2019)


