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Aye Thae Cho

Aye Thae Cho

Customer service agent

Talent
Los Angeles, Los AngelesMember since November 21, 2023
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About

I am a hardworking and dedicated professional with a strong commitment to providing exceptional customer service. My goal is to secure a challenging position where I can leverage my diverse experience, excellent communication skills, and problem-solving abilities. I am particularly adept at building strong relationships with clients and colleagues and am keen to contribute my expertise in sales and human resource management to a dynamic team.

My long-term ambition is to work in a supervisory role where I can apply my skills to foster a positive work environment and drive organizational success.

Experience

Sales Manager - Pan Taw Win Flowers, 2014 - 2019

  • Proactively identified new sales opportunities, fostering revenue growth.
  • Cultivated enduring relationships with key clients, ensuring long-term partnerships.
  • Applied strategic learnings to streamline sales processes, enhancing efficiency.
  • Represented the company at trade events, showcasing products and building networks.
  • Managed all elements of the sales process, with plans to lead a top-notch direct sales team in the future.

Human Resource Manager - Pan Taw Win Flowers, 2016 - 2019

  • Maintained job structures, updating requirements and descriptions for all roles.
  • Established a robust recruitment program, ensuring staff retention and organizational growth.
  • Conducted salary surveys, job evaluations, and implemented effective payment structures.
  • Monitored employee work results, providing guidance, resolving complaints, and advising staff and supervisors.

Sales Associate - 7 Eleven Store, September 2020 - December 2020

  • Provided exceptional customer service, ensuring a positive shopping experience.
  • Operated cash registers, maintaining accurate transactions and cash balances.
  • Managed inventory, minimizing out-of-stock situations, and maintained store cleanliness.
  • Followed company policies, contributing to a safe and welcoming store environment.

Sales Associate - AMS Electro Inc, January 2021 - Present

  • Assisted customers, provided detailed product knowledge, and facilitated sales transactions.
  • Stayed updated on the latest mobile phone models and accessories, ensuring informed customer interactions.
  • Collaborated with team members, achieved sales targets, and contributed to store success.
  • Participated in ongoing training to enhance product knowledge and sales skills.

Education

  • High School ( 2002 - 2014 )
  • Yangon University of Distance Education

Diploma in Information Technology (2014-2015)

  • CIE Interactive Education

CIE Global Level 4 Diploma in Human Resource Management (2019)

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