Aylen Del Rio

A talented bilingual individual with great communication skills, ethics and professionalism. Great attention to detail and eager to assist others as needed. Interested in an entry-level position in the healthcare industry and to grow within the medical facility.

Front Desk Receptionist at New Life Dental (2018-04 – 2021-12)

• Handled payment processing and provided customers with receipts and proper bills and change.
• Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
• Arranged documents for insurance claims.
• Scheduled cleanings and dental appointments for patients using dentrix.
• Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
• Answered and managed incoming calls and emails.

Customer Service Assistant at Islas Canarias Bakery (2019-01 – 2021-01)

• Conferred with customers by telephone or in person to provide information about products or services.
• Processed and prepare memos, and handled correspondence.
• Greeted persons entering establishment, and received payment and recorded receipts for services.
• Recommended products to customers, based on customer's needs and interests.

Receptionist at Bwell Spa (2020-01 – 2020-12)

• Schedule appointments and maintain and update appointment calender.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages.
• File and maintain records.

Receptionist at Air-Cool Florida (2017-01 – 2019-08)

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.
• Provided information about establishment, such as location or services provided.
• Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating computers to answer emails, and generate notices and quotes.

Receptionist Boat Manufacturing at Glez Albert Services LLC (2022-06)

• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
• Trained employees in company and regulatory compliance requirements to promote conformance.
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
• Managed inventory and optimized component selection to improve production flow.
• Boat manufacturing permits, trailer permits etc.
• Performed administrative and clerical tasks.

Bachelor Of Science in Forensic Psychology – Miami Dade College (2027-06)

High School Diploma – G. Holmes Braddock Senior High School (2020-06)