Customer Service Representative with 10+ Years of Hospitality and Service Experience in Multiple Settings.
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Customer Service Representative with 10+ years of hospitality and service experience delivering attentive, guest-focused service in fast-paced environments. Regularly resolves guest concerns, manages reservations and transactions, and increases sales through thoughtful recommendations. Seeking to apply strong and professional communication to elevate guest satisfaction and repeat business.
Passionate about guest service and experience enhancement with a focus on attention to detail, teamwork, and effective communication.
SERVER Nov 2025 – Present
Longhorn Steakhouse Nashville, TN
SERVER Mar 2024 – Feb 2025
Ole Red BNA Nashville, TN
SERVER/BARTENDER Apr 2019 – Dec 2023
BB King's Blues Club Memphis, TN
CUSTOMER MONITORING SPECIALIST Oct 2017 – Mar 2018
SentryNet Memphis, TN
GUEST SERVICE REPRESENTATIVE Nov 2014 – Feb 2017
Disney Contact Center Memphis, TN
High School Diploma - Craigmont High School (2014-05)
Associate of Business Administration - University of Phoenix (2025-present)
