Baker Bagley

Experienced Parts Specialist skilled in maintaining organized inventory and delivering exceptional customer service. Efficiently restocks parts, resolves issues, and handles paperwork with precision. Committed to ensuring customer satisfaction and consistently surpassing sales targets.

Parts Specialist - Audi Salt Lake City - Salt Lake City, UT

(2020-09)

• Developed strong accuracy and consistency in parts selection, ensuring customer satisfaction and efficient service
• Managed inventory, tracked stock availability, and performed full bin counts and adjustments to maintain accuracy
• Organized wholesale customer orders, building lasting business relationships that drive repeat business and customer satisfaction
• Demonstrated multitasking skills by handling multiple quotes and assisting advisors with time-sensitive needs under stress
• Consistently ranked in the top 2 of an 8-member department, contributing to monthly sales targets of $120k+
• Completed quarterly training sessions, gaining in-depth knowledge of brand products and customer service techniques
• Proficient in inventory management, ensuring accurate and up-to-date stock knowledge
• Excellent organization and relationship-building skills with wholesale customers
• Strong customer service skills, consistently creating a welcoming environment for new and repeat customers
• Proven ability to perform under stress, handling complex and time-sensitive tasks with ease
• Regularly engaged in brand-specific training to enhance product knowledge and improve customer interaction
• Familiarity with Audi's CDK systems for operational and troubleshooting support

Car Detailer - Audi Salt Lake City - Salt Lake City, UT

(2020-09)

• Provided detailed cleaning services, enhancing customer satisfaction with vehicle presentation
• Supported parts department as needed, contributing to the overall dealership experience

Upper Bay Technician - Utah Lubricants LLC - Salt Lake City, UT

(2020-05 - 2020-08)

• Demonstrated versatility within the role by mastering various systems such as electrical components or suspension parts in addition to general maintenance tasks like oil changes or tire rotations
• Contributed to the growth of the business, assisting in the training and development of new technicians entering the workforce
• Upheld brand reputation by adhering to strict quality control standards when performing maintenance or repairs on vehicles entrusted to our care
• Enhanced customer satisfaction by providing timely and professional repair services on a wide range of vehicles
• Ensured workplace safety by adhering to company policies and industry regulations during all repair procedures

Olympus High School (2019-06) Millcreek, UT