Home Health Aide I at Rochester Regional Health – Home Care Plus (2023-01 – Present)
- Provide compassionate in-home and community-based patient care.
- Assist with bathing, dressing, grooming, toileting, and mobility.
- Monitor and report patient condition changes to nursing staff.
- Follow individualized care plans to support patient safety and independence.
- Prepare meals and assist with feeding per dietary needs.
- Maintain clean, safe environments through housekeeping tasks.
- Provide transportation assistance.
Receptionist at Rochester Center for Rehabilitation & Nursing (2022-08 – Present)
- Greet visitors and manage front desk operations.
- Maintain visitor logs, badges, and office safety procedures.
- Manage multi-line phone systems and schedule appointments.
- Perform clerical tasks such as copying, faxing, data entry, and mail sorting.
- Assist with meeting room setup and administrative needs.
- Conduct COVID testing for staff, visitors, and residents.
Patient Care Aide at Home Instead (2022-01 – Present)
- Provide personal care, mobility assistance, and companionship.
- Assist with meals, grooming, bathing, and daily living activities.
- Perform light housekeeping tasks.
Personal Care Aide at Crane Home Care (2021-10 – Present)
- Take vital signs and maintain accurate client records.
- Assist with medication reminders and personal care.
- Support feeding needs based on dietary requirements.
Customer Service Representative at Continuum Call Center (2020-10 – 2021-03)
- Assisted customers with billing issues and phone troubleshooting.
- Delivered solutions-focused customer support.
Housekeeper at ABM Industry Group, LLC (2018-01 – 2019-12)
- Cleaned offices inside Bausch & Lomb.
- Performed independent cleaning tasks and operated equipment.
Housekeeping at Maintenance Management Association (MMA) (2017-01 – 2018-12)
- Cleaned resident rooms and bathrooms.
- Assisted individuals with disabilities as needed.