Barbara Alloway

Obtain a full time medical career position or support services with opportunity for career advancement. Preferred pay $25/hr. Authorized to work in the US for any employer.

Medical claims biller and coder at Infinity Pediatric and Adolescent Medicine (2023-02 – Present)

• Submit claims to insurance companies for payment
• Review accounts with outstanding personal balances
• Submit accounts to collections when necessary
• Review outstanding insurance balances and follow-up
• Post personal payments and insurance remits
• Assist with front desk as needed

Call Center Representative at Zim International Shipping Services (2022-10 – 2023-02)

• Answered inbound calls from companies tracking shipments
• Answered questions to location of containers, demurrage fees, rail location

Patient Financial Counselor at Orthopedic and Spine Center (2022-04 – 2022-10)

• Met with patients and discuss balances
• Set up payment arrangements
• Reviewed accounts monthly for collection action
• Collected self pay fees
• Interactions with attorneys and collection agencies

Patient accounts representative/claims biller at Hampton Mental Health Associates (2018-04 – 2022-04)

• Submit claims electronically
• Post charges
• Post insurance payments
• Post personal payments
• Claims follow-up
• Review patient accounts
• Make weekly deposits
• Assist front desk as needed
• Assist all other departments as necessary

Front Office Assistant/Medical Assistant at Hampton Mental Health Associates (2011-09 – 2018-04)

• Supervise four medical receptionists
• Ensure reception duties are completed daily
• Train new employees on all office procedures to include medical software, verifying insurances, checking in new patients, scheduling appointments, collecting co payments etc.
• Process medical records request

Communications Attendant at Riverside Behavioral Health Center (2003-06 – 2016-12)

• Answer multi-line switchboard and triage calls to appropriate departments
• Sort mail
• Greet visitors upon arrival
• Maintain petty cash, refunds and movie ticket log

Medical Receptionist at Hampton Mental Health Associates (2004-08 – 2011-09)

• Answer multi-line phones
• Schedule appointments
• Verify insurances
• Check patients and in/out
• Collect co payments
• File charts and forms in appropriate areas
• Other duties as assigned

Assistant Office Manager at Colonial Psychiatric Associates (2000-02 – 2004-07)

• Verify insurance benefits
• Post insurance payments from remits
• Order office supplies
• Make deposits in manager's absence
• Back up receptionists

Insurance Clerk at Colonial Psychiatric Associates (1997-01 – 2000-02)

• Verify insurance benefits and co pays
• Post insurance payments from remits
• Follow up on any denials from insurance companies
• Obtain authorization as needed

Medical Receptionist at Colonial Psychiatric Associates (1992-06 – 1997-01)

• Answer multi-line phone
• Check patients in and out
• Schedule appointments
• Prepare next day's charts
• File charts and forms in appropriate areas

Assistant Manager-The Canary at The Canary and the Elephant (1989-10 – 1992-08)

• Open and close store daily
• Prepare daily paperwork and deposits
• Prepare schedule for the entire store
• Assist manager as needed
• Maintain store inventory and displays

Assistant Manager at Claire's Boutique (1988-11 – 1989-10)

• Open and close store daily
• Prepare daily paperwork and deposits
• Maintain store inventory and displays
• Assist manager and customers as needed

High school or equivalent – Christopher Newport University (1986 – 1988)

High school diploma – Denbigh Baptist Christian School (1979-08 – 1986-05)