Barbara Cali

Assist in daily store operations Assist customers with purchases when needed Assist Cashiers if needed

Floor Supervisor - JCPenney - Stroud Mall

(2023-08)

• Assist in daily store operations
• Assist customers with purchases when needed
• Assist Cashiers if needed
• Train new associates on POS register and store operations

Part Time Key Hold - Perfumania - Pocono Premium Outlets

(2020-08 - 2023)

• Open and close the store
• Maintain daily banking
• Deliver excellent customer service while assisting customers
• Increase sales by showing additional merchandise
• Proficient knowledge of fragrances and cosmetics
• Process and replenish stock as needed
• Train new associates as needed

PT Supervisor/Keyholder - Home and Cook

(2016-09 - 2020-08)

• Open and close the store process any banking and daily paperwork
• Provide excellent customer service
• Process shipment and price changes as needed
• Assist store manager in training new associates

Supervisor/Sales Associate - Nine West Holdings - Pocono Premium Outlets, Tannersville, PA

(2004 - 2016)

• Open and close the store
• Delegate tasks and oversee employees to ensure completion
• Process shipments, price changes, and store-to-store transfers
• Function as manager on duty in absence of store manager
• Prepare selling floor for new products and product collections
• Provide customers with excellent customer service and hospitality
• Ensuring their experience is pleasant
• Consistently make and exceed daily and monthly sales goals and metrics
• Coach and counsel associates to high levels of productivity
• Solve customer problems or concerns at store level making sure the customer is satisfied
• Communicate all pertinent information to store manager
• Ensure all company policies and procedures are followed
• Actively maintain merchandising, organization and housekeeping standards in all areas of the store

Paraprofessional (aka assistant teacher) - East Stroudsburg Area School District - East Stroudsburg, PA

(2000-08)

• Assist with maintaining confidential student records
• Assist students in regular education classroom, special education classroom and specials
• Provide students with individual instruction utilizing plans developed in conjunction with the regular class teacher
• Provide students with small group instruction and support in all subjects
• Assist with supervising the class, maintain order and discipline both in and out of the classroom
• Correct and review assignments and provide one on one support to all students when needed
• Aide all teachers with IEP implementations
• Utilize passive restraint techniques in situations that warrant restraint

Queensboro Community College (1972-09 - 1974-06)

Regents Diploma - Grover Cleveland High School (1972-06)