Barbara Hoffman

Dynamic Senior National Account Manager with Performance Foodservice, skilled in driving revenue growth and enhancing customer engagement. Proven track record in relationship management and problem-solving, successfully developing strategic partnerships and optimizing account performance. Adept at analyzing market trends to identify opportunities, ensuring high levels of client satisfaction and loyalty.

Senior National Account Manager - Performance Foodservice - Orlando, FL

(2023-01)

• Developed strategic partnerships with key national accounts to enhance revenue growth.
• Led cross-functional teams to implement customized solutions for client needs.
• Analyzed market trends to identify new business opportunities and improve account performance.
• Streamlined internal processes to improve efficiency, enabling more timely responses to customer inquiries and concerns.
• Collaborated cross-functionally to resolve customer issues quickly, maintaining high levels of satisfaction and loyalty.
• Developed and maintained strong relationships with key decision-makers to ensure continued business growth.
• Resolved complex problems to positively impact sales and business direction.
• Tracked sales data to assess trends and make proactive strategy changes.
• Efficiently resolved sales, service and account issues to maximize customer satisfaction.

Senior Buyer - Performance Foodservice - St. Cloud, FL

(1999-10 - 2022-12)

• Led supplier negotiations to optimize pricing and terms for diverse product categories.
• Developed strategic sourcing strategies to enhance supply chain efficiency and reduce costs.
• Managed vendor relationships, ensuring compliance with contractual obligations and performance standards.
• Analyzed market trends to identify opportunities for product innovation and competitive advantage.
• Collaborated with cross-functional teams to align purchasing strategies with overall business objectives.
• Represented company at national and regional trade shows.
• Developed strong relationships with suppliers, fostering collaboration and mutual growth.
• Dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
• Forecasted purchasing trends and improved merchandising strategies.
• Trained and mentored junior buyers on best practices in procurement and supplier management.
• Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
• Managed a diverse portfolio of products, ensuring timely delivery and quality control.
• Led procurement team by training staff and overseeing purchasing decisions.
• Improved procurement efficiency by streamlining processes and optimizing supply chain management.
• Prepared and analyzed reports to track inventory and purchasing trends.
• Managed and maintained purchase orders and invoices.
• Collaborated with sales team to identify and fulfill customer needs.

High School Diploma - Maple Shade High School (1982-06)