Baylee Diller

Orthodontic Assistant at Arizona Orthodontic Studio (2024-11 – Present)

• Operate and maintain 3D printers to produce accurate dental models for orthodontic appliances and treatment planning.
• Capture high-quality intraoral photographs for documentation, diagnosis, and progress tracking.
• Perform detailed charting of orthodontic patients, including treatment notes, appliance details, and oral health status.
• Assist orthodontist with chairside procedures, ensuring efficient workflow and patient comfort.
• Fabricate, trim, and finish orthodontic appliances and study models using various lab materials and tools.
• Maintain strict infection control protocols and ensure a clean, organized clinical and lab environment.
• Take alginate and digital impressions for study models, retainers, and diagnostic purposes.
• Input and update patient data using orthodontic software systems (e.g., edge, OrthoTrac, or equivalent).
• Educate patients on appliance care, oral hygiene, and post-treatment instructions.
• Collaborate with team members to streamline clinic operations and enhance patient experience.

Orthodontic Assistant at Brigham Orthodontics (2021-07 – 2024-11)

• Answered phones and scheduled appointments
• Retrieved and documented charts
• Maintained clean and sterile environment according to clinic guidelines
• Educating patients on proper oral hygiene, including brushing and flossing techniques
• Made dental impressions along with making retainers
• Placed wires and bracket ties (adjustments)
• Invisalign and bonding of Invisalign attachments

Cashier/Customer Service at Tide Dry Cleaners (2019-08 – 2021-07)

• Ensure there is enough cash in the till before shift (as well as the correct amount)
• Help customers sign up for rewards points programs/cards
• Scan items
• Detail clothing that customers would drop off
• Make sure clothes were in the correct spot
• Contact customer if their was any problems or rejects

High School – E-Institute At Grovers (2016-08 – 2019-04)