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Beata Akram

Beata Akram

Experienced operational management professional with 8+ years in retail and hospitality

Talent
GravesendMember since June 13, 2026
Staff rota planning & schedulingSickness cover & urgent staffing coordinationStrong telephone communicationProblem-solving under pressureTeam leadership & supervisionRecruitment & trainingTime management & organisationCustomer service & conflict resolutionHealth & safety complianceRemote working capability
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Staff rota planning & schedulingSickness cover & urgent staffing coordinationStrong telephone communicationProblem-solving under pressureTeam leadership & supervision

About

Experienced and highly organised professional with over 8 years' experience in retail, hospitality, and operational management. Strong background in rota scheduling, staffing coordination, and handling urgent operational issues. Currently studying Health, Social Care and Wellbeing (Second Year). Calm under pressure and confident working independently in remote environments.

Experience

Part-Time Warehouse Operative at Lidl (2022-11 – Present)

Fast-paced warehouse operations, following procedures accurately and supporting daily workflow.

Restaurant General Manager at Firezza Pizza (2022-05 – 2022-11)

Managed rota scheduling, sickness cover, recruitment, training, and ensured operational continuity.

Supermarket Team Leader at Co-op (2021-06 – 2022-05)

Managed staff coordination, daily operations, and customer service issues.

Assistant Manager at Five Guys (2014-09 – 2018-08)

Handled rota planning, staffing, training, and acted as manager in charge when required.

Assistant Manager at Domino's Pizza (2013-09 – 2014-09)

Managed daily operations, staffing, stock control, and customer service.

Education

Health, Social Care and Wellbeing

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