Heriberto Rodriguez

Motivated and hardworking professional seeking a position within a reputable company where I can utilize my strong technical, organizational, and customer service skills to contribute to company growth and success. I bring a proven track record of accuracy, dependability, and adaptability, and I am eager to take on new challenges and expand my knowledge while continuing to grow within the organization.

Tech / Warranty Specialist at Garden Light LED (2014-04 – 2025-08)

• Diagnosed and troubleshot LED fixture failures, ensuring customer satisfaction and proper product function.
• Performed in-home service calls to assess and repair lighting issues, completing installations in a timely and efficient manner.
• Managed shipping and receiving operations, processing customer orders and maintaining inventory control.
• Assembled LED lighting fixtures and components with precision and accuracy.
• Conducted hands-on technical work including painting, carpentry, electrical repairs, plumbing, soldering, and sandblasting.
• Collaborated with team members to meet production goals and uphold high standards of customer service.

Sales Representative at Sunstate Water (2018-01 – 2020-12)

• Delivered engaging product demonstrations and presentations to prospective clients to drive sales.
• Conducted water quality tests using chemical analysis to determine system requirements.
• Educated clients on the benefits, functions, and maintenance of water systems to support informed purchasing decisions.
• Consistently achieved sales goals while building lasting client relationships.

Shipping Assistant Manager at Karbon Arms (2011-01 – 2013-01)

• Assembled Taser devices from start to finish, ensuring compliance with strict quality and safety standards.
• Supervised shipping and receiving operations for all supplies and completed products, ensuring timely deliveries.
• Oversaw daily operations, assigning tasks, setting goals, and monitoring progress to maintain efficiency.
• Prepared detailed daily reports summarizing production accomplishments and shipping activities.
• Worked closely with management to identify process improvements and streamline operations.

GED