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Bella Kpatcha

Bella Kpatcha

Residential Director/ Qualified Intellectual Disability Professional (QIDP)

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New LondonMember since September 2, 2026
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About

Oversight 5 group homes, including residents in house day programs. Participates in residents' admissions and discharges planning activities. Participates as a member of the Interdisciplinary Treatment Team to ensure appropriate active treatment for clients.

Experience

Residential Director/ Qualified Intellectual Disability Professional (QIDP) - Oakhill

(2023-11)

  • Oversight 5 group homes, including residents in house day programs.
  • Participates in residents' admissions and discharges planning activities.
  • Participates as a member of the Interdisciplinary Treatment Team to ensure appropriate active treatment for clients.
  • Coordinates, conducts and writes Annual and Quarterly reviews of client progress.
  • Coordinates service delivery and ensure quality of life for intellectually disabled.
  • Assures that programs are developed, coordinated, integrated, reviewed and implemented in a timely manner.
  • Observes direct care worker implementation of active treatment goals with clients and provides hands on training as needed.
  • Payroll and budget management.
  • Recruit, train, conduct supervision, and evaluate personnel.
  • Implement, interpret and train staff on residents' guidelines and protocols.
  • Budget management and monitoring.
  • KPIs.
  • PRC & HRC.
  • DDS & DPH inspections.

Program Director/ Qualified Intellectual Disability Professional (QIDP) - Aspire Living and Learning Org.

(2022-06 - 2023-11)

  • Oversight five (5) group homes including residents' day programs.
  • Budget management and monitoring.
  • Monthly billing.
  • KPIs.
  • PRC & HRC.
  • DDS & DPH inspections.
  • Participates in residents' admissions and discharges planning activities.
  • Participates as a member of the Interdisciplinary Treatment Team to ensure appropriate active treatment for clients.
  • Coordinates, conducts and writes Annual and Quarterly reviews of client progress.
  • Coordinates service delivery and ensure quality of life for intellectually disabled.
  • Assures that programs are developed, coordinated, integrated, reviewed and implemented in a timely manner.
  • Observes direct care worker implementation of active treatment goals with clients and provides hands on training as needed.
  • Payroll and budget management.
  • Recruit, train, conduct supervision, and evaluate personnel.
  • Residents care.
  • Implement, interpret and train staff on residents' guidelines and protocols.
  • Maintain a relationship with the state and probate court.

Mental Health Manager Assistant - Mosaic Inc.

(2021-08 - 2022-06)

  • Oversight one DDS house(CLA).
  • Involved in case management, patient care, customer service, direct care, infection control, compliance, administrative duties, budget, payroll, data collection, operations coordination, supervision, housekeeping, health promotion, purchasing, scheduling and staffs' training.
  • Implements mental health rehabilitation programs including residents daily living skills and community recreation.

Mental Health and Drugs Abuse Recovery Assistant (RA) - Caring Hearts Healthcare Service LLC

(2021-01 - 2021-08)

  • Direct care.
  • Morally and physically support mental disabled patients in recovery process.
  • Enhances patient engagement in social networks and communities and assisting with daily personal tasks, medication, housekeeping and feeding.

Education

Master of Healthcare Administration and Policies - University of New Haven (2021-01)

General Studies - Gateway Community College (2017-09)

Master's Degree in Public Law - Public Law - University of Lome (2015-08)

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