Ben Ramirez

Computer Science professional with hands-on junior systems administration experience in operating-system deployment, network configuration, physical access control, authentication systems, hardware, and technical troubleshooting. Experienced with Windows, macOS, Linux/Ubuntu, Ubiquiti UniFi, PXE boot, VLANs, IP configuration, and programming. Bachelor of Science in Computer Science, graduate studies in Cybersecurity and Information Assurance, and ISC2 Certified in Cybersecurity (CC).

JUNIOR SYSTEM ADMINISTRATOR at Transpere (2025-12 – Present)

• Configure and deploy Windows 11, macOS, and Linux systems using system images and PXE boot devices.
• Install and configure computer hardware and supporting components for deployed systems.
• Configure security camera and physical access-control systems and support employee authentication processes.
• Configure network infrastructure through Ubiquiti UniFi, including switch installation and VLAN configuration.
• Configure IP addresses for services and troubleshoot printers, IoT devices, and other network-connected systems.
• Create small web applications and provide general IT troubleshooting and technical support.

MAINTENANCE TECHNICIAN, PHYSICAL PLANT at La Sierra University (2023-09 – 2025-12)

• Reviewed and addressed approximately 5–8 work orders daily involving facility issues and customer requests.
• Maintained accurate work-order records and monitored progress through the organization's tracking system.
• Performed repairs, maintenance, troubleshooting, and support for assigned work orders and long-term projects.

CUSTODIAL SUPERVISOR at Walla Walla University (2019-09 – 2023-06)

• Supervised four employees, coordinated assigned tasks, maintained inventory records, and followed workplace safety procedures.

M.S. in Cybersecurity and Information Assurance – Western Governors University (2026-01 – 2027-12)

B.S. in Computer Science – La Sierra University (2023-09 – 2025-03)