Jonathan Silva

IT-focused Computer Science graduate with hands-on systems administration, networking, and self-hosting experience built through an actively maintained home lab. Comfortable across Windows, Linux, and cloud/self-hosted environments — deploying and troubleshooting Docker containers, reverse proxies, DNS, and VPNs.

Background in custom PC builds since 2020 and full-stack application development (Python/Flask, JavaScript). Strong communicator with a track record of clear, patient support for non-technical users.

Warehouse Associate at Amazon Fresh (2026-04 – Present)

• Operate and troubleshoot handheld scanners and internal warehouse management systems, resolving connectivity and login issues to minimize workflow disruption.
• Follow structured system processes to maintain accurate inventory tracking and order fulfillment in a fast-paced, technology-driven environment.

Shift Lead at Dollar General (2024-05 – 2026-03)

• Managed and resolved issues with POS and store technology systems, ensuring smooth daily operations.
• Maintained accurate inventory records and system data integrity through detailed scanning and reporting.
• Trained 10+ new employees on store operations and technology systems.

A.S. in Computer Science – Union College of Union County, NJ (2025-05)