Benjamin Alcide

Outgoing and reliable professional with experience in customer service, retail, and hospitality. Skilled in anticipating customer needs, maintaining a welcoming environment, and handling transactions efficiently. Demonstrates strong communication, teamwork, and multitasking abilities, ensuring positive experiences for customers and colleagues in fast-paced settings.

Hollister Brand Representative at Abercrombie & Fitch (2025-07 – Present)

• Delivered great customer service by anticipating and responding to customer needs, ensuring the customer is always the first priority
• Demonstrated a keen awareness of the store environment by remaining approachable and warm, enhancing the shopping experience
• Initiated conversations and connected with customers by communicating in a genuine and articulate way, increasing customer engagement
• Exhibited relatable, confident, and highly social behaviors on the sales floor that translated into closing sales

Team Member/Cashier at Burger King (2023-07 – Present)

• Processed customer orders and received payments efficiently, ensuring accurate transactions
• Cleaned and stocked guest areas to maintain a welcoming and organized environment
• Prepared sandwiches and other menu items according to customer orders, supporting fast service
• Cleaned, sanitized, and kept food areas stocked to uphold health and safety standards

Busser at Soho Asian bar and grill (2021-05 – 2021-10)

• Cleaned the deli and reset tables to maintain a tidy and inviting dining area
• Took out trash and restocked drinks to ensure continuous service and cleanliness
• Occasionally operated the register, supporting front-of-house operations

Camp guide at Branches lake view summer shade (2021-06 – 2021-07)

• Supervised kids and escorted children to daily activities, guaranteeing their safety and well-being

High school diploma – Avant garde academy (2021-08)