Principal - Beth Toolan Consulting - Boston, Massachusetts
(2016-08)
Provide leadership development, program evaluation, advocacy, HR, DEI and fund development consulting services to nonprofit and human service organizations to increase organizational efficacy and goal accomplishment and build capacity.
- Design and deliver trainings on strengths-based leadership development; coalition building; strategic planning; mission-drive fund development; program design and evaluation; IDEA; systems development and process improvement; team leadership; staff and volunteer management; HR systems; intercultural communications; collaboration and partnership management; change management; creative problem solving; consensus decision-making; and conflict mediation.
- Create and implement major gifts strategies, researching, identifying, and cultivating prospects, establishing giving categories and goals, and increasing major givers by 65% and major gifts revenue by 325% over two years.
- Partner with clients to implement digital fundraising programs using Blackbaud, Bonterra, Fundraise Up, Givebetter, and GoFundMePro, increasing digital revenue by 46% and donor retention by 75%.
- Mobilize youth, parents, and community members to take action around school and community health, DEIB, food access, disability rights, housing, safety and violence prevention, substance use prevention, and positive mental health.
- Develop outcomes-based evaluation systems to measure organization & program impact, using quantitative and qualitative data to drive strategy.
- Define project outcomes and process; scopes of work; intervention strategy; deliverables; tracking and reporting metrics; dissemination plan; and best practices.
- Wrote, compiled and distributed resource guide and white paper addressing infrastructure deficits at federal, state, and local level regarding disaster services for people with physical, mental and emotional disabilities. Leveraged local resources to provide disaster relief services.
Adjunct Faculty - Northeastern University - Boston, Massachusetts
(2006-04)
Teach 4 credit classes in Leadership & Communications Departments: personal, organizational & team leadership; negotiation skills; fund development; leadership ethics; intercultural communications; conflict management; strategic and tactical leadership; and bench strength.
- Design and deliver dynamic curricula for ground, hybrid and online courses, centering primary sources and case studies.
- Created and implemented a mentoring program for 24 first year Global Classrooms students.
- Certified E-Learning instructor.
- Achieved 96% student satisfaction in semi-annual TRACE evaluation.
Executive Director - Waltham Partnership for Youth - Waltham, Massachusetts
(2010-03 - 2016-05)
Directed all operations of a non-profit organization, including staff and volunteer management; fund development and finance management; communications; strategic and tactical planning; program design, delivery, and evaluation. Served over 5000 youth and families annually.
- Publicized organization accomplishments to internal and external audiences; redesigned website to increase web traffic; introduced digital newsletters and appeals, increasing ROI & visibility.
- Created all marketing and communications materials, including newsletters, proposals, promotional materials, and print and online articles, updates, and calls-to-action.
- Secured $875,000 in corporate sponsorships for operations, program delivery & evaluation.
- Awarded a $6,250,000 competitive multi-year federal grant for youth substance abuse prevention with required 100% community match.
- Wrote proposals and was awarded more than $3,220,000 from private and public foundations and government agencies, including a federal Carol White Physical Education Program Grant, a Foundation for Metro-West Youth Innovation grant, and a United Way capacity-building grant.
- Developed & managed annual giving campaign; raised $505,000 in 2 years, a 60% increase.
- Secured 26 major donors, 78% upgraded donors, and one multi-year $25,000 challenge gift.
- Managed 3 special events per year, raising $660,000+ annually.
- Expanded Salesforce donor base and engaged new sectors: individual, corporate, foundation, and government sources.
- Also skilled with DonorPerfect, WordPress, Microsoft Office & Mail Chimp.
- Created, recruited, and directed the Waltham Youth and Community Coalition: engaged multiple sectors of the community (schools, police, clergy, youth serving organizations, medical and mental health professionals, parents, and youth) to ensure that all youth have access to services, resources, and support they need to succeed. Designed strategic action plan, benchmarks, logic models, assessments, and outcomes-based evaluation systems.
- Designed and implemented a corporate partnership strategy to secure funding and volunteer support. Engaged 2600+ corporate volunteers to provide 30,000+ hours of direct service and administrative support services.
- Centered youth physical and mental health and concurrent conditions in city-wide youth development scope of service.
- Introduced Challenge Education to Waltham Public Schools and youth serving organizations to enhance Social-Emotional Learning, increase self esteem and self-efficacy, deepen school and community engagement, build leadership, teach life skills (communications, decision making, conflict resolution, problem solving) and promote college and career readiness.
- Integrated principles of restorative justice (relationship, respect, responsibility, repair, and reintegration) into city-wide youth development strategy.
- Cultivated and marketed strategic partnerships with Waltham Public Schools, Brandeis, Bentley, and Boston Universities, city government and the mayor's office, and local youth and family serving organizations to identify and communicate youth needs and leverage human, community and financial resources and volunteer support.
- Appointed to board of Healthy Waltham, a nonprofit that promotes community health by promoting physical activity and increasing access to and consumption of locally grown fruits and vegetables, including Vegetable of the Month programs at local grocery stores and at school cafeterias, walk or bike to work and school days, and 'Walk and Talk with City Officials' events.
- Partnered with the Mayor's Office, City Council, Waltham Public Schools, and the Waltham planning department to create and implement a youth workforce development program, focusing on life skills, financial literacy, and jobs training. Funded the project through corporate partnerships and workforce development grants.
- Supported out of school time STEM and arts programming to provide non-formal educational experiences for underserved youth. Recruited, trained and managed staff, volunteers and interns.
- Developed service-learning opportunities for high school and college students. Matched 156 students with volunteer opportunities, internships, and staff positions over 3 years.
- Appointed organizational liaison with Boston Children's Hospital, City of Waltham, Middlesex Health and Human Services, Waltham Public Schools, Waltham City Council, Middlesex District Attorney's office, and CHNA 17 & 18.
- Served as advisor and fiscal sponsor of the Waltham Family School, a family literacy program serving new immigrants to the US, ensuring that parents act as partners with schools in their children's education. Provided ESL, ABE, workforce development, and parenting classes for parents and a literary-rich, English-language based preschool to prepare children and families for success in school, the community, and the workforce.
- Implemented community-wide outcomes evaluation process to assess youth, parent and community perception and knowledge of youth substance use, violence, and mental health; designed community-based intervention strategies. Created and delivered reports to multiple stakeholders.
- Recruited team and facilitated strategic planning activities. Reviewed plan regularly with board to ensure benchmarks were achieved according to timelines and outcomes.
- Managed annual operating budget of $1,560,000, including developing, accounting, forecasting, and reporting to internal and external stakeholders.
- Served as fiscal sponsor and mentor to two organizations acquiring 501c3 status: managed application process, developed budget projections; facilitated strategic planning; and liaised with pro-bono attorney.
- Recruited and trained board members. Established board development procedures and practices.
Director of Diversity Initiatives - Girl Scouts of Eastern Massachusetts - Boston, Massachusetts
(2007-01 - 2010-03)
Led change management/brand management teams through national restructuring, with 96% staff retention. Managed staff team of fifteen and volunteer team of 1,200.
- Initiated corporate volunteer program, matching volunteers to one time, ongoing, and episodic mission-driven opportunities.
- Promoted and facilitated DEI initiatives at all levels of the organization.
- Increased diverse girl (16%) and adult membership (10%) through partnership development, relationship management, branding, and mission-driven recruiting.
- Designed and marketed programs and publicized positive outcomes and community impacts.
- Conducted needs assessments & created innovative leadership, life skills, and self-esteem programs.
- Introduced Double Dutch to Lynn, Salem, Lawrence, and Boston Public Schools to enhance SEL, increase academic achievement, build leadership, and teach life skills to promote college and career readiness.
- Led team to develop and implement innovative strategies for increasing access to girls from underserved communities through targeted marketing and brand management.
- Generated and managed budget of $220,000; secured two national and multiple local grants.
- Developed and monitored tactical (1 year) and strategic (5 year) plans; increased accomplishment of goals and objectives by 45%.
- Created and delivered training modules on disability awareness and inclusion, working with girls with mental health conditions, cultural competence, LGBTQIIA+ inclusion, and racial, ethnic, and socio-economic diversity, and child literacy and numeracy.
- Designed innovative programs for girls, focusing on leadership development, STEM, advocacy, agency, life skills, self-esteem and self-efficacy.
- Recruited, trained and supervised 900 administrative, program and direct service volunteers.
- Developed strategies to increase access to girls and families from underserved communities through targeted marketing, mission-driven recruitment, and brand management. Increased diverse girl and adult membership by 18%.
Director of Membership and Marketing - Girl Scouts of Spar and Spindle Council - Lynn, Massachusetts
(1994-06 - 2007-01)
