Bethany Fingerhut

Strategic Customer Success and Account Manager with over 15 years of experience in SaaS, account management and business operations.

Certified Salesforce Associate

Administrator with a proven track record of bridging the gap between complex technical solutions and client needs. Bringing a relationship-first approach to customer-facing roles, combining strong interpersonal skills with a focus on proactive service and customer retention.

Social Media Manager - ACOG Colorado

(2024-01)

Social Media Manager - Ballogy

(2018-01 - 2024-12)

Sales Operations and Marketing Manager - Regis Company

(2016-01 - 2018-12)

Account Manager - Emedia / Advantage Business Media

(2007-01 - 2013-12)

Enterprise Global Account Manager - Lanyon - Broomfield, CO

(2014-01 - 2015-12)

• Promoted from Senior Account Executive (SMB) to Global Account Manager (Enterprise) based on sales performance
• Planned and prepared for monthly and quarterly account meetings focused on enterprise account strategy, platform adoption, and expansion opportunities
• Contributed to 147% customer growth from Q4 2014 through Q1 2015 within the enterprise account portfolio

Senior Account Executive - The Active Network - Broomfield, CO

(2013-01 - 2014-12)

Sold and managed accounts on Active Network's SaaS-based event registration and management platform (RegOnline).

• Drove full-cycle B2B SaaS sales for RegOnline's event registration and data management platform, from prospecting through close
• Led remote product demonstrations for business owners and multiple organizational stakeholders, translating technical features into business value
• Conducted business operations analysis to identify prospect needs and tailor each pitch and demo accordingly
• Managed client implementation and hand-off to onboarding teams
• Ranked #1 on the sales team for Q2 2014 by exceeding quarterly quota

District Sales Manager - ADP - Downers Grove, IL

(2005-01 - 2007-12)

Sold and supported ADP's SaaS-based payroll, tax, and HR platform for small businesses.

• Onboarded new clients and remained engaged post-sale to drive adoption and usage, helping ensure retention and renewal
• Awarded Top Sales Performer (Chicago region) for new and additional business, July 2006
• Finished FY06 at 106% to goal, with 75% of revenue from new business generated through cold-calling and referral relationships
• Grew revenue within the existing client base by identifying and closing additional service opportunities (cross-sell)

Bachelor of Arts - Elementary Education - Michigan State University (2000-12)