Product - Implementation - Delivery Management
Send a job offer directly to this candidate
Product and delivery leader with 10+ years of experience building and scaling SaaS platforms in regulated fintech, payments, and marketplace environments. Experienced across product management, implementation leadership, and account management, with a strong ability to translate complex customer and business needs into prioritized roadmaps and on-time delivery. Proven at aligning cross‑functional teams, navigating regulatory complexity, and delivering measurable improvements in customer experience and operational efficiency.
I’m a product and delivery leader with over 10 years of experience across fintech, payments, and marketplace SaaS platforms, primarily in highly regulated environments. My career spans product management, implementation leadership, and account management, which gives me a strong end‑to‑end perspective on customer onboarding, platform delivery, and operational execution.
Currently, I serve as an Implementation Manager (VP) at JPMorgan Chase, where I lead global regulatory and treasury onboarding initiatives across multiple regions. I partner closely with business and technology teams to manage complex dependencies, resolve delivery risks, and ensure on‑time execution while maintaining compliance and delivery transparency through KPI tracking and structured reporting.
Previously at Proxibid, I progressed from Account Manager to Associate Product Manager and then Product Manager. In my product roles, I owned the delivery of SaaS enhancements from problem definition through release, prioritizing work based on customer impact, operational risk, and engineering capacity. I led backlog ownership, sprint planning, and cross‑functional coordination to deliver time‑sensitive marketplace and payments initiatives.
Across my roles, I’m known for aligning stakeholders, unblocking complex delivery challenges, and delivering practical, high‑impact solutions that improve both customer experience and operational outcomes.
My background is defined by over a decade of hands‑on experience in senior‑level roles across fintech, payments, and SaaS product delivery within highly regulated environments. I’ve led complex product, implementation, and delivery initiatives end to end, working directly with executives, engineering teams, and operational partners to drive outcomes at scale. My formal education in Business Administration & Management and Information Technology complements this experience, supporting a practical, execution‑focused approach shaped by sustained leadership and long‑term tenure in high‑impact roles.