Bilingual Guest Service Agent
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Long time experience in customer service , different sectors. Passionate about hospitality and guest satisfaction, with hands-on experience in front desk operations, reservations, and guest relations. Dedicated to creating positive impressions, aiming to create customer loyalty and exceeding expectations.
Over 15 years as German language instructor and tutor for all language levels. Individually tailored programs for kids, teenagers, and adults, including US Air Force personnel (to prepare them for deployment and life in Germany). Including Special Projects Courses (university level) and Language Proficiency Assessments.
